Support onboarding and activation of equipment rental customers by handling setup tasks, customizing product configurations, and collaborating with Customer Success, Sales, and company founders to ensure a smooth transition onto the platform.
This is a remote position.
Join our fast-growing team and play a key role in helping equipment rental businesses get up and running with our industry-leading software! In this role, you will:
- Work closely with our Customer Success and Sales teams to activate and support our top customers.
- Support the launch and onboarding process for new equipment rental companies by handling key setup tasks and ensuring a smooth transition onto our platform.
- Customize product configurations to meet the unique needs of each new customer.
- Collaborate directly with CEOs, owners, and business founders, guiding them through a seamless onboarding experience.
This is an exciting opportunity to work hands-on with business leaders and make an immediate impact at a high-growth SaaS company!
Requirements
- Proficiency in Microsoft Excel, with strong attention to detail and organization.
- A positive, team-oriented mindset with excellent interpersonal skills.
- A competitive spirit and a drive to succeed in a fast-paced environment.
- Quick learner with the ability to adapt and apply new customer success strategies effectively.
- A strong desire for personal and professional growth, with a passion for continuous improvement.
- Bonus points for: Experience with CRMs like HubSpot and an interest in or experience with software startups.
Benefits
Why Quipli?
- We’re a passionate, startup team that spends most of our time figuring out how to solve the problems rental companies face when growing their business
- We’re a 100% remote company where bureaucracy and hierarchy are abhorred, and building and solving problems are what matters above all else
- Ultimately, what Quipli offers is a dynamic workplace where your work will be vital to helping a rapidly growing startup expand a validated business model to the rest of the country
- Opportunity to be on the ground floor of a fast-paced startup working directly with a founding team
Perks Of Working For Quipli:
- 100% Remote Workplace
- Competitive Hourly Rates and a flexible schedule
- Open Vacation Policy (you take a vacation whenever you want)
- Laid-back work environment/schedule
- Fun, Vibrant, Enthusiastic Company Culture
- Work directly with our CEO and founding team
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Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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