Oliver Wyman - Learning Product Manager, On-the-job Solutions - Boston

Company:Oliver Wyman

Description:

Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Our 7,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1000 companies.

Visit our website for more details about Oliver Wyman: www.oliverwyman.com

Job Overview:

We are seeking a highly motivated and experienced Learning Product Manager to join our global L&D team. In this role, you will be a driving force behind the pursuit of unlocking learning mindsets and behaviors across the firm where colleagues own their growth and accelerate their impact. You will oversee the development and outcomes of learning products for colleagues firm-wide, that extend learning outside of the classroom and focus on meeting learners in the flow of everyday work. This can include channels like local office learning, team room-based learning, performance support apps, AI solutions, print-based materials and other formats thoughtfully designed to form new habits and sustain behavior change. 

As the Learning Product Manager, you will work closely with stakeholders, cross-functional teams, and external partners to align with business and talent priorities, identify learning needs, define innovative product strategy, develop and enhance a portfolio of product, setup and conduct experiments and run impact analysis to rapidly learn and adjust products to achieve strategic business and talent goals.

This is a hybrid role that requires 3 days per week in the office. There is no option to be fully remote.

Key Responsibilities:

• Build alignment, excitement and trust with senior stakeholders through end-to-end accountability for solving business problems and driving learning culture.

• Craft learning strategies and roadmap that addresses business and talent priorities by meeting learners “in the flow of work” using innovative approaches.

• Develop expertise and perspective on key surge skills that are firm-wide capability priorities, and bring new solutions and next-practices to drive individual and organizational change.

• Convert content that’s great into actual habits and behaviors for team rooms, offices, and other firm-wide communities.

• Lead collaboration with subject matter experts, department heads, designers, other product managers and delivery experts to craft effective on-the-job learning solutions for targeted needs.

• Foster high-performing, healthy product teams including designers, subject matter experts, delivery specialists, technologists, vendor/partners, and sponsors.

• Leverage industry trends, experts, emerging technologies and next-practices in learning design to extend the reach and impact of on-the-job learning solutions.

• Drive team work priorities through an obsessive commitment to experimentation, measurement, and iteration to fail fast and get to breakthrough impact

Qualifications:

• Degree in business, organizational development, learning design, learning technology, or a related field; or equivalent experience. Masters degree and relevant certifications a plus.

• 4+ years of experience in product management, talent development, organizational development, management consulting, technology, or similar roles.

• Experience translating business requirements to talent development solutions, including conducting needs analysis and crafting innovative learning strategies to address gaps.

• Excellent, inclusive problem-solver with various stakeholders and multi-disciplinary teams.

• Excellent project manager, able to scope and manage multiple projects, people, budgets and workstreams simultaneously.

• Proficient in using analytics to measure the impact and effectiveness of learning solutions.

• Compelling communicator and trust builder with execs and cross-functional teams.

• Entrepreneurial drive and experimentation mindset, bringing working knowledge of trends and innovations in the corporate learning profession.

• Strong business and learning acumen, including digital design innovation, global learning solutions that reach thousands, and operational/ delivery scalability

• Experience contracting, onboarding, and managing service providers and vendors.

• Experience working in an agile development environment.

• Experience with learning experience platforms (LXP), Gen-AI for learning, digital learning authoring tools is strongly preferred.

• Experience in professional services industry is a plus.

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.