Supports and maintains classified and unclassified network infrastructure for Hanscom Air Force Base. Responsibilities include designing, configuring, troubleshooting, and upgrading routers, switches, IP address management, network monitoring tools, and VoIP environments. Maintains topology documentation, supports DoD and Air Force compliance, coordinates vendor and tier-three support, resolves customer network issues, researches technical solutions, and participates in emergency and after-hours operations.
Job Title: Network/ Computer Systems Administrator
Location: Hanscom, AFB
Program: Blits 3.0
Clearance: Secret
Company/ Program Description:
Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service, we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do.
This role will be to directly support the mission of the 66th Air Base Group (66 ABG) to secure information and information systems; to support mission success through effective and efficient service delivery; and to sustain required infrastructure and capabilities. As one part of the greater Air Force Information Network (AFIN) enterprise, the 66 ABG Communications and Information Division (66 ABG/SC) has responsibilities in two categories (1) direct actions in support of Hanscom Air Force Base (HAFB) and geographically separated units (GSUs); and (2) indirect actions to support the AFIN enterprise. Successful solutions for this requirement are expected to have strengths in four areas: integration, flexibility, AFIN knowledge, and technical expertise.
Job Responsibilities:
· Work with a team of network engineers managing and maintaining a converged Gigabit Ethernet network infrastructure in support of 66 ABG/SC and their customers under Core Services
· Design, install, configure and troubleshoot network infrastructure w/ minimal supervision, work with short timelines using latest networking technologies and provide excellent customer support for all network related services.
· Work on daily tasks and on-going upgrade projects to include operational support for routers, switches, IP address management, network management tools etc. Projects include design and integration of new networks into the existing architecture.
· Update and maintain network topology maps, classified and unclassified.
· Provide engineering support for classified and unclassified networks.
· Assists in securing network systems to meet applicable DoD, AF and DISA compliance.
· Participate in system maintenance/optimization/performance activities of the enterprise infrastructure.
· Interface with vendors for warranty claims, hardware/software upgrades and other technology updates
· Required to diagnose data troubles, open & route trouble tickets and handle customer support cases with third party subject matter experts through tier 3 contracted support constructs and ensure proper and timely resolutions.
· Be disciplined in approach to operational excellence and execute detailed record keeping for adherence to locally established and required military processes and procedures services which ensure that networks are compliant with applicable directives, publications, and/or guidelines as governed by external DoD agencies.
· Required to research technical issues and develop solutions using strong attention to detail.
· Support emergency operations on an as needed basis 24/7 & respond to all operational needs according to contract parameters and weekend work maybe required as project or issues warrant.
Job Requirements:
· Secret clearance required.
· Bachelor’s Degree in IT or equivalent plus 3+ years’ experience in a Network role. Additional 4 years’ experience may substitute for the degree.
· CompTIA Security + is required; CCNA certification an added plus.
· Hands-on experience in design/configuration/installation of Cisco/Juniper product line of routers/switches, a must
· Strong network debugging and network troubleshooting skills required.
· Working knowledge of DHCP, NMS – SolarWinds Orion NPM/NCM, Cisco ISE, Wireshark etc. needed.
· Flexibility with hours – required.
· Strong working knowledge and excellent troubleshooting skills of Layer 3 & Layer 2 protocols in a VoIP environment is a must.
· Strong network debugging and troubleshooting skills required.
· Working knowledge of IP address Management/DHCP/Syslog/DNS is required.
· Knowledge of W2K12/W2K16/IIS is an added plus.
· Good understanding of cabling (Fiber/CAT5E/CAT6 etc.)
· Knowledge of UPS is required.
· Proficient with network hardware and related software
· Create and maintain operational procedures, topology maps using Visio.
· Strong customer service skills
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