NetSuite Administrator

Responsibilities:

• Oversee daily operations of the NetSuite ERP system, including user management, role-based permissions, data integrity, and troubleshooting.
• Configure and customize NetSuite modules (Order-to-Cash, Procure-to-Pay, Inventory, Financial Management) to align with business requirements.
• Develop, test, and deploy SuiteScripts, SuiteFlows, and custom records to enhance functionality.
• Create and maintain saved searches, KPIs, and dashboards to provide actionable insights for Finance and Operations.
• Conduct regular system audits, apply updates, and maintain optimal system performance.
• Provide Tier 2/3 support for NetSuite users, resolving issues promptly and escalating as needed.
• Monitor system performance and proactively address potential risks or bottlenecks.
• Manage sandbox environments for testing and development prior to production deployment.
• Coordinate with technical and business teams during system upgrades, patches, and new feature rollouts.
• Ensure compliance with security standards and best practices for ERP systems.
• Maintain accurate documentation, including user guides, workflows, and troubleshooting procedures.
• Partner with Finance and Operations teams to identify process improvements and leverage NetSuite capabilities for efficiency.
• Collaborate with Integration Engineers on Celigo and Workato workflows, assisting with testing and troubleshooting.
• Work closely with cross-functional teams to implement best practices for ERP workflows.
• In addition to the responsibilities listed above, the individual may be required to perform other duties as assigned in support of business objectives.

Qualifications:

• 3+ years of experience as a NetSuite Administrator or similar ERP role.
• Proficiency in SuiteScript and SuiteFlow for customizations and automation.
• Familiarity with Celigo and Workato integrations and ability to collaborate on configuration and troubleshooting.
• Experience creating and optimizing NetSuite reports, dashboards, and saved searches for Finance and Operations.
• Experience supporting ERP workflows in supply chain, logistics, retail, or eCommerce environments.
• Ability to manage multiple priorities in a fast-paced environment.
• Understanding of NetSuite security best practices, role-based access, and compliance requirements.
• Proactive, self-starter with strong initiative and accountability.
• Excellent problem-solving and communication skills; ability to translate technical concepts for business users.
• Bachelor’s degree in Information Systems, Business Administration, or related field.
• NetSuite Administrator or SuiteFoundation certification preferred.
• Exposure to iPaaS platforms and API-based integrations.
• Knowledge of data migration, cleansing, and validation within ERP systems.
• Experience supporting NetSuite version upgrades, patches, and new feature rollouts.
• Experience with SuiteAnalytics or advanced reporting tools.
• Knowledge of NetSuite release management and change control processes.