Manages national client accounts, field sales partners, and roadshow campaigns. Responsibilities include driving revenue, overseeing program execution, coaching field teams, analyzing performance data, creating reports, implementing sales incentives, maintaining quality standards, and supporting client relationships. The role requires frequent travel to sales offices, client launches, and events, along with evening and weekend availability.
We are seeking a driven, National Account Manager with a background in brand ambassador programs and experiential marketing to join our growing team. This individual will be responsible for overseeing client relationships, ensuring flawless program execution, and managing the sales performance of field teams across multiple events and markets.
The purpose of this role is to build and manage relationships between the company and Retail/Venue and maximize the profitability of each account and help the clients increase sales of the products to their customers.
Primary Duties and Responsibilities
- The National Account Manager is responsible for driving revenue on a national sales campaign as well as being the liaison between our clients and our Field Sales Partners
- The individual will be a field leader capable of meeting campaign sales and quality standards and coaching/mentoring field reps to do the same
- 60%+ travel is required to support sales offices
- Drive team and campaign results, reporting creation, inspection and analysis, product and process training, quality assurance, and customer service support
- Direct liaison between Fortune 500 clients and Field Partners
- Develop and implement motivating sales incentives that drive revenue and productivity
- Analyze data and create reporting to identify trends, and drive improved results
- Contribute to a fun and energizing sales environment through exceptional relationships with the sales team
- Provide excellent customer service, WOWing the field, clients, and co-workers with a professional and positive approach, quick response time, and effectiveness at answering their questions
- Ensures that Field Partners and sales reps and Ambassadors consistently represent the client accurately and with quality
- Drives Field Partners’ performance, meeting client and campaign goals for profitability and growth
- Execute and manage important initiatives or tasks for clients and campaign
- Provides regular feedback to management on the status of Field Partners and action plan updates
Requirements
Required Qualifications
- Ideal candidate will demonstrate a natural ability to collaborate well with others in a team and thrive in a dynamic, fast-paced and highly fluid environment
- 3-5 years of experience in account management, field marketing, or sales management.
- 1-2 years of leadership experience
- Strong proficiency in Microsoft products
- Ability to travel for field visits and client launches as needed
- Evening/weekend availability for event oversight
Preferred Qualifications
- Direct experience managing programs or clients in relevant industries such as: Spirits/CPG sampling promotions, In-store demo programs, mobile tours / pop-up events.
Working Conditions
- 100% remote
- 60% travel
Benefits
- 100% remote flexibility (with travel to client sites/events)
- Career growth in client services, experiential marketing, and program management
- Exposure to cross-functional teams (finance, operations, field leadership)
- Starting at $80,000 base + Bonus opportunity
- Full benefits package
About Cydcor
Cydcor is a leader in outsourced sales and marketing, partnering with Fortune 500 companies and emerging brands to drive customer acquisition and brand growth. With expertise in field execution and client results, Cydcor is trusted nationwide to deliver scalable, high-quality programs.
Compliance Statement
Cydcor will consider qualified candidates with criminal histories in a manner consistent with the law. This job description includes a summary of essential job functions and does not restrict management’s right to assign other duties and responsibilities as required.
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Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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