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SonSoft Inc.

MS Dynamics CRM

Posted Yesterday
Be an Early Applicant
In-Office
Norwood, MA
Mid level
In-Office
Norwood, MA
Mid level
Implement, configure, migrate, and support Microsoft Dynamics CRM solutions. Elicit and document requirements, run JAD/workshops, manage end-to-end CRM implementations and migrations (CRM 2015/2016), validate deployments, liaise with customer SMEs, and support SLA-driven production support. Provide project planning, coordination, and consulting with travel as required.
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Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

Preferred
• At least 2 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes
• At least 2 years of experience in Microsoft Dynamics CRM.
• At least 2 years of experience in conducting JAD sessions, Requirement Workshops
• At least 2 years of experience in Microsoft Dynamics CRM, Marketing, Dynamics CRM Service Management and Dynamics CRM Configuration
• Hands on Dynamics CRM implementation experience. Should have worked on minimum one CRM migration project, one end to end implementation project. Minimum one project in CRM 2015 or CRM 2016 version experience.
Have managed configuration of MSCRM modules, be able to liaison with customer teams to glean relevant information through discussions and dialogue
• Ability to work with a culturally diverse group, able to adopt different styles needed
• Able to plan work for self and team, and effectively representing them through planning tools
• Is able to leverage his industry experience and his MSCRM skills to engage with customer’s business leads, able to work with them and lead and guide the project into effective solutions.
• Validate/review complex deployment solutions and framework and creates the blue print for large deployment solutions in order to meet functional (Application, domain, industry) challenges in deployment.
• Leads customer discussions with customer SME and stakeholders in order to provide technical differentiation to the relationship.
• Understanding of production support process, support metrics and reporting, SLA driven ticket resolution mechanism
• Excellent background on MSCRM 4.0 to 2015, with multiple projects, especially in a complex multiple system landscape
• Deep experience in implementing multiple modules of MSCRM
• Understands and is able to articulate best practices related to application enhancements/customizations, integration with other applications are must.
• At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment
• At least 2 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process
• Analytical and Communication skills
• Planning and Co-ordination skills
• Experience with project management
• Experience and desire to work in a management consulting environment that requires regular travel
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Qualifications

Skills & Experience
Required

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 4 years of experience with Information Technology.

Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a Fulltime job for you
  2. Only US Citizen, Green Card Holder, TN Visa, GC-EADH4-EAD & L2-EAD can apply.
  3. No OPT-EAD & H1B Consultants please.
  4. Please mention your Visa Status in your email or resume.

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