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Lead the development and deployment of foundation models integrating diverse data sources to enhance health insights and member experiences. Oversee AI strategy, team management, budget optimization, and ethical AI practices.
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At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
We are looking for a talented and passionate ML Operations Engineer II to join our MLOps team, focusing on the development and optimization of ML cloud infrastructure. In this role, you will play a critical part in supporting our Data Science and AI teams by building robust, scalable systems for the productionalization of machine learning models. Your work will be at the heart of bringing advanced ML/AI solutions into production, ensuring they are reliable, scalable, and ready to drive value across WHOOP.
RESPONSIBILITIES:
- Design, develop, and maintain cloud-based infrastructure to support the deployment and scaling of machine learning models. Implement automated pipelines for continuous integration and continuous deployment (CI/CD) of ML models, ensuring seamless transitions from development to production environments.
- Collaborate closely with Data Scientists and AI teams to understand model requirements and facilitate the transition from prototype to production.
- Develop APIs, microservices, and other components necessary to integrate ML models into existing systems, enabling real-time inference and decision-making.
- Leverage cloud services to optimize the deployment and performance of machine learning models and associated infrastructure. Utilize services such as AWS SageMaker, Lambda, and ECS to build scalable, cost-effective solutions that support real-time ML/AI workloads.
- Support AI teams by troubleshooting and resolving technical challenges related to model deployment and performance in production.
- Stay up-to-date with the latest advancements in ML infrastructure, cloud computing, and AI deployment strategies. Proactively suggest and implement improvements to enhance the efficiency, reliability, and scalability of ML operations within the organization.
QUALIFICATIONS:
- Bachelor’s Degree: A degree in Computer Science, Software Engineering, or a related field; or equivalent practical experience.
- 2+ years of experience in software engineering, with a significant focus on building and maintaining ML infrastructure in cloud environments.
- Familiarity with Cloud Computing concepts and design patterns
- Experience in writing code in a functional or object oriented programming language such as Python or Java
- An understanding of the steps of ML lifecycle including model training and evaluation as well as monitoring a model in production.
- Excellent collaboration skills, with the ability to work closely with Data Scientists, AI and Software teams, and other cross-functional stakeholders.
- A high level of curiosity to keep up with industry trends and a proven ability to find creative solutions to novel problems.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $125,000-$170,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP.
WHOOP Boston, Massachusetts, USA Office
1 Kenmore Sq, Boston, MA, United States, 02215
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
