Microsoft Technical Solutions Architect -- Copilot Strategy, Customization & Automation

Qualifications:

• 5+ years in technical pre-sales or solution architecture roles, ideally with Microsoft 365, Ai technologies, and automation platforms. 

• Proven track record of executive-level engagement and strategic technology consulting. 

• Expertise in Microsoft 365 ecosystem, Copilot Studio, and Power Platform automation. 

• Ability to design and deploy custom Copilot agents and integrate them with automated workflows. 

• Strong understanding of organizational change management and adoption strategies. 

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $120,000.00 to $150,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay. 

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

 If you have any questions or concerns about this posting, please email [email protected].

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Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the GS&A and why join? 

Be part of a team driving the next wave of workplace innovation through AI. Microsoft Copilot is transforming productivity, and we need experts who can guide organizations through this journey. You’ll help customers unlock Copilot’s full potential, from strategic planning to hands-on customization using Copilot Studio, custom agents, and Power Platform automation.

What will you be doing?

The Microsoft TSA – Copilot is a trusted advisor and technical strategist for organizations adopting Microsoft Copilot across Microsoft 365 and business workflows. This Pre-Sales role on our Global Solutions and Architecture team combines deep technical expertise, executive-level communication skills, and change management leadership to deliver Copilot adoption strategies and custom AI experiences. 

This role is pivotal in helping organizations embrace AI responsibly and effectively. You will influence digital transformation strategies, accelerate Copilot adoption, and enable customized AI experiences and automated workflows that drive measurable business outcomes. 

Responsibilities:

• Support executive discussions on AI strategy, ROI, and organizational impact. 

• Design and implement Copilot adoption roadmaps, including governance and compliance. 

• Use Copilot Studio to build, configure, and deploy custom Copilot agents tailored to business needs. Integrate Power Platform automation (Power Automate, Power Apps, Power BI) to extend Copilot capabilities and streamline workflows. 

• Support building prototypes, integrations, and best practice examples in our labs. 

• Facilitate workshops on responsible AI use, security, and data governance in relation to the Microsoft Copilot ecosystem.