Dynatrace
Dynatrace enables flawless and secure digital interactions.
Waltham , MA
Hybrid

Social Media Specialist

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Company Description
Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That's why many of the world's largest organizations trust Dynatrace® to modernize and automate cloud operations, release better software faster, and deliver unrivaled digital experiences.
Job Description
We are looking for a Social Media Specialist to join our Corporate Marketing team. This role will be responsible for supporting our organic social media program through several initiatives that include our branded social channels, employee advocacy program, and industry events.
The ideal candidate for this position will have a passion for social media and the value it brings to an organization and the teams within it. They will be collaborative, creative, and comfortable engaging with everyone - from internal leaders to customers. This is a perfect role for an individual who enjoys creating fun, authentic, and engaging experiences that can grow an online community and drive business opportunities.
Responsibilities:

  • Maintain social media content calendar, coordinating content with stakeholders across the organization including PR/Communications, Events, Product, Talent Acquisition, etc.
  • Collaborate with our internal brand team on the development of creative assets to be used across social media channels, that align with platform best practices and brand guidelines
  • Assist in the management of our employee advocacy program
  • Perform social listening relevant to our brand, competitors, and industry to identify opportunities for engagement and/or intervention to escalate to appropriate team members
  • Aid in the production of monthly/quarterly reporting that highlights social media performance
  • Edit short video content suitable for quick consumption across social media channels
  • Ensure the compliance of our social media policy
  • Educate team members on social media best practices
  • Help drive the social media planning and on-site activation for our annual customer conference, Perform and other key field events


Qualifications

  • 2-3 years of social media experience
  • Excellent organizational skills, with the ability to manage multiple projects simultaneously
  • Active and proficient on social media platforms
  • Strong collaboration and communication skills - confident in ability to engage with team, internal stakeholders, leadership and our larger Dynatrace community
  • Experience utilizing social media tools such as Sprout Social, SocialBakers, Bitly, and Restream
  • Familiarity with employee advocacy programs
  • Analytics oriented - can take in data, interpret/communicate the story and make strategic recommendations
  • Experience with Google Analytics is a plus


Additional Information
#LI-JB1
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.
Dynatrace requires all US employees to be fully vaccinated against COVID-19 two weeks prior to their start date, and to provide verification via the Clear app. Requests for exemptions, must be reviewed and approved prior to commencing employment. If this requirement is not met, your employment will not commence.
Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.
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What are Dynatrace Perks + Benefits

Dynatrace Benefits Overview

Being a leader in the market doesn’t mean it’s all work and no play. At Dynatrace, our employees take their jobs seriously but also like to have fun. While at work, we encourage you to take a break and enjoy a game of ping-pong, have a cup of coffee or go to the gym. Work flexibility is important at Dynatrace, we are investing in your growth and happiness! Dynatrace provides a comprehensive benefit plan that allows employees to select benefits that fit their personal needs and stay competitive in the market place.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Employee resource groups
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Our values
We keep things simple. Common sense has guided our journey and enabled us to grow and excel. As we’ve developed, we've identified three pillars that define and embody our culture:

Innovate with Passion
We build innovative solutions and creative approaches to our business across all functions to benefit our stakeholders. Our passion is fueled by our profound curiosity, inspiration, and desire to drive positive change.

Engage with Purpose
We aspire to fulfill our mission by committing to excellence and delivering meaningful customer value. We collaborate and communicate effectively to reach our shared goals and aid our customers in achieving their objectives. We listen with empathy, encourage diverse perspectives, act with kindness, and foster an environment where every Dynatracer can have an impact.

Win with Integrity
We deliver results through honesty, transparency, and accountability. We compete with tenacity while upholding the highest ethical standards and respect for our customers, partners, and colleagues. We constantly learn from feedback, celebrate with humility, and strive for excellence.

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