MassMutual
We help people secure their future and protect the ones they love.
Hybrid

Marketing Communications Consultant (Hybrid)

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The Opportunity

As a member of the MassMutual Strategic Distributors (MMSD) Marketing Strategy team, you will be responsible for marketing programs supporting MassMutual's hybrid life insurance long-term care (Hyb-LTC) and annuity (Ann) businesses. These products are sold through unaffiliated third-party advisors and brokers. MassMutual has a solid base of third-party distribution relationships and is making aggressive, intentional investments to expand their advisor base and be a key player in this market.

The impact

The Marketing Communications Consultant, in partnership with the MMSD Marketing Strategy Lead for Hyb-LTC/Ann, will be responsible for project management and execution of marketing programs supporting Hyb-LTC/Ann key priorities, working with Marketing centers-of-excellence (COE), product subject matter experts (SME), and internal/external creative teams. Additionally, you will manage Hyb-LTC/Ann line of business BAU activities, including oversight of collateral updates, posting content to FieldNet and Warehouse Express, and marketing budget tracking and forecasting. You will be responsible for managing the compliance submission, review, and approval process.

  • Develop and deliver integrated welcome/introduction campaigns targeting the financial professionals of newly onboarded third-party distribution partners

  • Coordinate marketing programs supporting top tier distribution partners and manage ad hoc requests from MMSD Hyb-LTC/Ann key account managers and wholesalers

  • Lead coordination and management of all MMSD Hyb-LTC/Ann collateral and marketing assets, including compliance approvals, firm filings, posting to digital platforms, and monitoring usage; recommending low-usage pieces for elimination

  • Work with MM creative team or other outside agencies, developing creative briefs, providing creative direction, feedback and ensuring output is on strategy and aligns with the MM and MMSD brand guidelines

  • Partner with MM creative and account management teams to monitor project schedules and deadlines and ensure on time delivery

  • Partner with MMSD Marketing Strategy peers in development of program goals and key performance indicators (KPIs)

The Minimum Qualifications

  • Bachelor's degree or relevant work experience in lieu of degree

  • 3+ years experience in marketing collateral development and operations, along with a strong understanding of material distribution processes, such as print, web, and email

  • 1+ year experience understanding of an integrated customer sales process of B2B to B2C

  • Strong written & oral communication, and collaboration skills

  • Strong interpersonal skills and ability to work in a team environment as well as independently

  • Based in Boston, MA or Springfield, MA with occasional WFH ability and occasional travel to either Boston or Springfield offices

The Ideal Qualifications

  • 1+ years' experience working in financial services/insurance industry, with a solid understanding of an integrated customer sales process of B2B to B2C

  • Hybrid Life Long-term Care and Annuities experience

  • Proven success juggling multiple priorities through strong project management skills, attention to detail, leadership, and collaboration in a fast-paced environment

  • Proven success juggling multiple priorities through strong project management skills, attention to detail, leadership, and collaboration in a fast-paced environment

  • Ability to engage and partner with a cross-functional team operating within COE to support engagement, creative and measurement execution

  • Confident self-starter with proven leadership experience and ability to work in matrixed, collaborative organization

  • Demonstrated ability to provide clear direction for marketing briefs and strategic planning

  • Outstanding verbal and written communication and interpersonal skills

Salary: $70-100K (commensurate with experience), plus annual incentives and robust benefits package

#LI-RS1

What to Expect as Part of MassMutual and the Worksite Marketing Team

  • Regular meetings with MMSD LI & DI distribution, product/product marketing, and COE marketing teams

  • One-on-one meetings with your manager

  • Networking opportunities, including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups

  • Access to learning content on Degreed and other informational platforms

  • Your ethics and integrity will be valued by a company with a strong and stable ethical nosiness and industry leading pay and benefits

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

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What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Culture
Volunteer in local community
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.
Partners with nonprofits
Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity. https://www.massmutual.com/about-us/corporate-responsibility/foundation
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employees can either attend the in-person all-hands meeting, watch live via Zoom, or watch the recording. All employees are invited to submit questions.
Employee awards
Flexible work schedule
Flexible work arrangements, including telecommuting, are available in many departments across the company.
Remote work program
In addition to two remote days per week, MassMutual offers employees four full remote weeks of their choice per year.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
More than half of our Board of Directors are comprised of women and people of color, making it one of the most diverse groups in the industry.
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.
Disability insurance
For details on short term and long term disability insurance please visit https://www.massmutual.com/-/media/files/employee_benefits.pdf
Dental insurance
Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).
Vision insurance
Health insurance
To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Life insurance
For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Our general medical travel benefit covers abortion-related travel.
Financial & Retirement
401(K)
In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.
401(K) matching
Performance bonus
Charitable contribution matching
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.
Generous parental leave
Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.
Family medical leave
Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.
Adoption Assistance
Company sponsored family events
MassMutual offers many opportunities for family events, from group volunteer experiences and chances to attend Red Sox games to business resource group-sponsored outings like annual pride parades.
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.
Paid volunteer time
Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.
Paid holidays
Paid sick days
Occasional illness: up to 5 days per calendar year.
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
320 hours of caregiver leave to take of loved ones when it matters most.
Office Perks
Commuter benefits
Free daily meals
Free snacks and drinks
Some meals provided
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
MassMutual's wellness wallet is a stipend available to all employees, and can be used for myriad wellness-related purchases, including home-office purchases.
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

Additional Perks + Benefits

To learn more about our comprehensive benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

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