Marketing Support Specialist

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Join us as a Marketing Support Specialist!

Brown Brothers Harriman is currently recruiting a Marketing Support Specialist.  This is a learning role, perfect for a seasoned administrator or an early career marketer who wants to learn how financial services marketing works at BBH.  This position is critical to the team, partnering with various internal teams and external providers to ensure workflow and controls are in place and effective. 

The Marketing Support Specialist is responsible for administration and project management in a dynamic global marketing team of 40 plus people.  Specifically, this position supports a global team of marketing managers who build and execute campaigns in support of our Investor Services business, and our firmwide marketing division which includes digital marketing, social media marketing, PR, content marketing and Creative Services as well as corporate brand.

The position serves as a key administrative and project support, working directly with senior marketing leaders including the head of the division.  This position leads projects and also manages and critical administrative and operational tasks such as workflow coordination, project tracking, complex meeting scheduling, inquiry routing, and event support.  The Marketing Support Specialist is also responsible for workflow coordination for our Creative Services team.  In addition, this role documents and executes compliance submissions for printed materials, multimedia, websites, etc. and plans offsites and other team experiences.  In this role you will also provide direct administrative support to the Head of InServ and Firmwide Marketing and Communications including calendar management and travel, and this provides exposure and an opportunity for mentoring and supporting your learning and career development.

Job Duties:

Special Projects & Project Management

• Act as the primary contact for incoming work, ensuring efficient routing to the appropriate global marketing discipline leads.

• Provide project management support for key initiatives, including Come Together, Event Space Upgrades, Future Focus, and various brand-focused projects.

• Maintain workflow alignment and monitor progress using Monday.com, our leading workflow management system.

Creative Services

• Coordinate workflow processes by managing work intake, routing assignments, tracking progress, and reporting; serve as the client point of contact for project status updates.

• Assist the Video Manager with in-house headshot sessions and video project management.

Social and Brand

• Support the social and brand team with compliance requests, creation of social links, and general project assistance.

• Serve as our LinkedIn “voice,” managing activity and responding to comments on the platform.

• Administer the LinkedIn Business User program, including onboarding new users and distributing relevant materials.

Global Team Execution & Support

• Audit and document best practices and procedures for Marketing teams to ensure annual compliance submission.

• Collaborate with BBH Compliance to formalize best practices for all individuals responsible for creating materials across the line of business.

• Oversee the compliance process for key marketing client and prospect materials, working with the InServ line of business and Marketing Managers to ensure all external collateral includes appropriate disclaimers and Compliance approval.

• Manage onboarding and facilitation for new hires, including training, equipment provisioning, technology, and security requests.

Admin

• Provide administrative support to the Chief Marketing Officer.

• Assist the Global Marketing Team as needed, including handling travel arrangements, expense management, and event logistics for large meetings.

Qualifications:

• Bachelors degree or equivalent work experience

• 2-4 years experience in administrative related work (marketing preferred)

• Excellent quantitative and analytical skills

• Strong written and communication skills

• Proficiency in Excel, Word and PowerPoint

• Ability to adapt quickly to the needs of multiple teams

• Effective prioritization and time management skills

• Ability to manage multiple priorities while meeting deadlines

• Strong detail orientation

• Willingness to take initiative with the ability to proactively resolve issues

• Ability to work effectively in a team environment

• Strong Relationship skills with the ability to conduct oneself professionally with both internal clients and external contacts.

Salary Range

$55,000 - $70,000 base salary + annual bonus target

BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. 

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.