Manufacturing Operations Technician

Manufacturing Operations Technician

Location: Woburn, MA - Full-Time, In-Office

Reports To: Head of Fulfillment

Compensation: $55,000

About StemWave

StemWave is a rapidly growing medical device startup with locations in Boston’s Seaport and Woburn, MA. We’re among the fastest-growing orthopedic shockwave technologies in the United States, and we’re relentlessly innovating to reach best-in-class status.

We’re looking for driven, curious professionals who are ready to pivot from traditional business, accounting, or operations roles into something far more hands-on and impactful. If you’re excited by the idea of building processes, improving systems, and seeing the results of your work directly in the products we deliver, this could be the perfect next step in your career.

Learn more: www.stemwave.com

Benefits & Perks

• Unlimited Paid Time Off
• 13 Paid Company Holidays
• Comprehensive Health Coverage: Medical, dental, and vision insurance — 100% employer paid
• HSA Option: Add a Health Savings Account to a high-deductible health plan
• Paid Parental Leave: Maternity and paternity leave to support you and your growing family
• Employee Referral Program: Earn rewards for helping us grow our team
• Growth Opportunities: Build your career in a fast-paced, high-growth environment where you’ll learn quickly, take on new challenges, and make a real impact
• Open-Door Culture: Collaborate directly with leadership in an environment where questions are welcomed and ideas are valued

About the Role

This role is ideal for someone with a background in business, finance, accounting, or operations who’s ready to make a hands-on career pivot. As a Manufacturing Operations Technician, you’ll use your analytical skills in a new way, working directly with products, equipment, and processes that power our technology.

You’ll collaborate with engineering and operations teams to improve workflows, streamline production, and support the assembly and delivery of devices. This is a chance to step out from behind the desk, gain technical experience, and make a visible impact on how products are built and how our business operates.

What You’ll Do

Process & Operations Improvement

• Partner with leadership to evaluate current workflows and propose improvements
• Build and refine standard operating procedures (SOPs) for manufacturing and repair processes
• Identify bottlenecks and implement solutions to improve quality and speed

Production & Technical Support

• Diagnose and repair medical devices following established procedures
• Assist with mechanical assembly, wiring, and component integration
• Maintain accurate documentation of repairs, parts usage, and service activity

Quality & Continuous Improvement

• Conduct inspections and collaborate on quality assurance enhancements
• Help track feedback from the field and translate it into actionable process updates

Collaboration & Communication

• Support cross-functional initiatives with operations, engineering, and client support teams
• Communicate results and recommendations clearly to both technical and non-technical stakeholders

What We’re Looking For

• Experience in business, finance, accounting, operations, or a similar analytical field
• Eagerness to transition into a hands-on, technical environment and learn new skills
• Strong problem-solving mindset with an interest in process improvement and systems thinking
• Comfortable working directly with products, tools, and equipment
• Excellent communication and collaboration skills
• Detail-oriented, proactive, and adaptable in a fast-changing environment
• Team-oriented and collaborative, with the ability to lift up to 150 lbs
• Passport required for occasional international travel

Skills You’ll Build Here

• Diagnosing and troubleshooting electromechanical systems
• Mechanical assembly, wiring, and soldering
• Process design, documentation, and continuous improvement
• Working cross-functionally with engineering, operations, and leadership teams

Why Join Us

• Leadership: Help practices and medical centers adopt groundbreaking technology that empowers patients and allows practitioners to offer versatile treatment options.
• Exposure: Work closely with key decision-makers in the healthcare space, expanding your network and influence in a rapidly growing industry.
• Growth: Join an energetic and innovative culture where your ideas are valued. You’ll have the opportunity to contribute to company growth, take on new projects, and further your career.

At StemWave, we're not just building devices-we're building a movement. Join us and be a key contributor to our growth and success.