Manager, Partner Experience

Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here. 

Manager, Partner Experience

Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Manager, Partner Experience, you’ll make an impact by guiding teams and client engagements that deliver flawless implementations, successful platform changes, and exceptional client experiences, while creating greater scale, consistency, and efficiency across Professional Services. Collaborate with dedicated colleagues, embrace a spirit of innovation, and build an enriching career with us.

OPPORTUNITY HAPPENS HERE — REALIZE YOURS

Alongside the best and the brightest, you will regularly:

• Lead high-impact client delivery by ensuring new client implementations and existing client projects are executed successfully and on time, creating an experience that builds confidence and lasting client relationships.

• Set the standard for quality and readiness by championing disciplined testing and change-control practices that minimize defects, protect employers and participants, and support successful go-lives.

• Build stronger, more scalable ways of working by identifying waste, redundancies, and inefficiencies and developing repeatable plans and best practices that help the Professional Services team deliver consistently.

• Develop and empower a high-performing team by coaching colleagues to think critically, solve problems, understand risk, and confidently manage projects of varying size and complexity in a controlled environment.

• Own the path to successful delivery by overseeing projects, balancing resources and priorities, removing barriers, and serving as a key escalation point when complex client needs or delivery challenges arise.

• Create stronger connections across the business by partnering with Go-to-Market and Service Delivery teams to anticipate client needs, prevent or de-escalate issues, and prepare for new product capabilities and changing business demands.

ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT

Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As a Manager, Partner Experience, these skills are essential for success:

• Abilities: Strong business analysis, solution design, communication, and relationship-building skills, with the ability to manage competing priorities in a fast-paced environment.
• Experience: 4+ years of relevant industry experience, including 1+ year managing people or leading a team.
• Education: Bachelor’s degree or equivalent education and/or work experience required.
• Location: 25% in-office hybrid (Orlando, FL; Boston, MA; Milwaukee, WI)

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BECAUSE WE CARE, WE OFFER: 

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

The posted salary range reflects the minimum and maximum target for this position’s compensation grade and represents a blended range across our three hub locations: Florida, Massachusetts, and Wisconsin. Within this range, individual compensation is determined based on a variety of factors, including but not limited to job-related skills, experience, and education. This range may also be adjusted based on geographic location and market conditions. In addition to base salary, total compensation may include bonuses, incentive plans, and a comprehensive benefits package.

Position Compensation Range:

Alegeus may use AI technology during candidate interviews. The uses include recording, note-taking, and summarizing candidate interviews. The information generated by the AI technology will be used by Alegeus during the hiring process. If you wish to opt out of having AI technology transcribe your interview, please notify your recruiter in advance of the interview. Otherwise, by agreeing to an interview with us, you consent to the use of AI technology during your interview.