Manager, Org. Development & Effectiveness

POSITION SUMMARY:

The Manager, Organizational Development & Effectiveness will support critical organizational priorities which are dependent on improved employee capabilities and performance; s/he will champion change by implementing practical development activities that progress our long term agenda.

This role is part of a team that is responsible for establishing strong development, employee engagement and growth programs for Organizational Effectiveness and Development.  As a lead on this team you will be responsible for partnering in the strategic design, and delivery of workforce programs for employees and target patient populations.   This role is the face of the department and provides support to employees, patients and community members (partners).  This is a very hands on role that combines strategic, project planning with day to day operations management.

The primary responsibility of this role is daily operations of identified programs and projects including conducting outreach to agencies, reviewing patient programs, event planning and implementation, working on complex projects with aggressive timelines and deliver outstanding client service. This role will also be responsible for partnering on diversity, inclusion and culture events.  There is a potential for this role to represent the institution at programs within the Greater Boston Area.  As part of this role you will be responsible for updating, tracking, and reporting data to support and maintain current and future programs.  In addition you will be responsible for researching opportunities for grants and funding.

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Works closely with HR Business Partners and clients to identify critical skill and knowledge needs of individual contributors across BMC
• Designs instruction, develops, and delivers instruction and/or performance support in person, via web, and asynchronously
• Acts as a change agent, collaborating with directors, managers, and staff to facilitate adoption of new programs.
• Opens up the traditional boundaries around our employee development practices, so less-resourced system & community partners benefit
• Leverages system knowledge and analytics in support of HR initiatives that drive organizational effectiveness
• Drives organizational programs with consistency and accuracy, including planning, engaging stakeholders and providing support of participants to ensure actions are taken to complete required tasks.
• Provide strategic input during program and project design and implementation sessions
• Responsible for oversight of assigned programs such as Pathways
• Responsible for assisting in the design, development, delivery and maintenance of program materials and mediums through which programs are communicated
• Continuously enhances a curriculum for high potential employees, for critical job families and skill sets, and in support of career development for all employees
• Occasionally work with instructional design team members to create appropriate learning materials
• Participate in organization wide culture initiatives including diversity and inclusion program
• Co-lead workforce development sessions including instruction, and in class learning as needed
• Plan and execute culture events and programs
• Work closely with clients to provide timely implementation of programs, and status reports
• Troubleshoot and manage items as they arise that could threaten the successful outcomes of projects and provide timeline regular updates
• Incorporates collaboration & inclusion in everything
• Other duties as assigned

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job.  The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).