Manages daily residential multi-tenant sales operations, supervises sales staff, drives budget and yield targets, oversees commissions and payroll, manages leads and territories, communicates promotions, recruits and trains employees, and handles performance and employee relations. The role is approximately 80% office-based and 20% field-based, with occasional travel and field support.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
JOB SUMMARY
Manage the daily operation of the Residential, Multi-Tenant Sales department to meet and exceed budgeted sales goals.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Responsible for meeting and exceeding budgeted sales goals and yield targets
Supervise all Multi-Tenant Sales staff.
Monitor the payroll process and ensure that all commissions are calculated properly
Recruit, interview, hire, train and guide Multi-Tenant Sales staff and service partners.
Support of Multi-Tenant Sales team will consist of approximately 80% office work and 20% field work
Communicate with sales staff all current market offers and ensure sales staff compliance with offer use and strategy.
Communicate and manage leads while monitoring territory assignments for all Multi-Tenant personnel
Handle employee relations issues, including performance appraisals, coaching, safety training, etc
Perform other duties as requested by supervisor
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Valid driver's license, satisfactory driving record within Company required standards and auto insurance
Required Education
Bachelor's degree in business or marketing, or equivalent experience required
Required Related Work Experience and Number of Years
Sales experience - 2+
Sales management experience - 2+
Telecommunications and cable industry experience preferred
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Knowledge of Company products and services preferred
WORKING CONDITIONS
Office environment, with occasional field support
Travel as required
#LI-SWD74
SMD502 2026-81972 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between
$83,200.00 and $163,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at
$54,000.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
JOB SUMMARY
Manage the daily operation of the Residential, Multi-Tenant Sales department to meet and exceed budgeted sales goals.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Responsible for meeting and exceeding budgeted sales goals and yield targets
Supervise all Multi-Tenant Sales staff.
Monitor the payroll process and ensure that all commissions are calculated properly
Recruit, interview, hire, train and guide Multi-Tenant Sales staff and service partners.
Support of Multi-Tenant Sales team will consist of approximately 80% office work and 20% field work
Communicate with sales staff all current market offers and ensure sales staff compliance with offer use and strategy.
Communicate and manage leads while monitoring territory assignments for all Multi-Tenant personnel
Handle employee relations issues, including performance appraisals, coaching, safety training, etc
Perform other duties as requested by supervisor
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Valid driver's license, satisfactory driving record within Company required standards and auto insurance
Required Education
Bachelor's degree in business or marketing, or equivalent experience required
Required Related Work Experience and Number of Years
Sales experience - 2+
Sales management experience - 2+
Telecommunications and cable industry experience preferred
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Knowledge of Company products and services preferred
WORKING CONDITIONS
Office environment, with occasional field support
Travel as required
#LI-SWD74
SMD502 2026-81972 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between
$83,200.00 and $163,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at
$54,000.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
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What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
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- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
