Manager, Media Ops (LATAM)

About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in.
The Manager, Media Operations owns the execution and optimization of SharkNinja's Demand Acceleration Platform, ensuring paid media campaigns launch accurately, measure consistently, and operate within global standards.
This role is the operational owner for media, analytics, technology, and agency teams across campaign trafficking, naming conventions, data quality, tagging standards, reporting readiness, and workflow design. The ideal candidate is highly organized, detail-oriented, analytically minded, and brings a point of view on how world-class media operations enable faster decision-making and stronger business results.
This is a hands-on role accountable for the operational layer end to end - the standards themselves, not just adherence to them.
Responsibilities
Media Operations & Campaign Execution

• Own campaign setup, trafficking, QA, and launch processes across major media platforms.
• Define and enforce naming conventions, campaign taxonomies, tracking requirements, and media standards.
• Approve campaigns prior to launch and resolve issues before they impact performance.
• Direct agency and platform teams through launch, tracking, and reporting issues to resolution.
• Own documentation, templates, creative specifications, and operational resources.

Data Quality & Measurement

• Own implementation and maintenance of taxonomy standards across platforms.
• Manage campaign tracking, UTMs, tags, and pixels, holding the bar on data quality and consistency.
• Lead investigation of data discrepancies and drive resolution with analytics teams.
• Own accurate campaign metadata supporting reporting, attribution, and financial reconciliation.
• Ensure measurement readiness for dashboards, experiments, and reporting initiatives.

Process Management & Operational Excellence

• Own workflows from campaign intake through launch and reporting.
• Set and maintain SOPs, checklists, and process documentation.
• Define and manage operational service levels, holding the function to launch timelines.
• Drive efficiency gains through templates, automation, and streamlined processes.
• Lead continuous improvement initiatives and set operational best practices.

Brand Safety & Compliance

• Own implementation of brand safety and suitability controls across platforms.
• Manage verification tools and compliance requirements.
• Own documentation for tracking governance, privacy requirements, and platform updates.
• Assess and escalate risks with a recommended course of action.

Cross-Functional Collaboration

• Partner with media planning, investment, analytics, creative, finance, and regional media teams.
• Manage agency and vendor partners against operational requirements.
• Represent media operations in project forums on operational readiness, campaign launches, and process improvements.
• Serve as the accountable owner for day-to-day media operations.

What You'll Bring
Qualifications

• 5+ years of experience in media operations, ad operations, digital marketing, media activation, marketing analytics, or a related field.
• Deep working knowledge of digital advertising platforms such as Google Ads, Meta, Amazon, TikTok, DV360, CM360, or similar.
• Command of campaign trafficking, tracking parameters, pixels, tags, and measurement fundamentals.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Comfortable working with data and identifying inconsistencies or operational issues.
• Strong communication and collaboration skills, including the ability to influence without authority.
• Fluent in German and English, French is a plus.

Preferred Qualifications

• Experience owning paid media operations in an agency, retailer, brand, or technology environment.
• Familiarity with Google Analytics, GA4, Looker Studio, Tableau, Power BI, or similar reporting tools.
• Experience with tag management solutions such as GTM or Tealium.
• Track record of workflow automation, AI-enabled processes, or operational improvement.
• Platform certifications in Google, Meta, Amazon, TikTok, or related technologies.

Success Metrics (First 12 Months)

• Campaign Execution: 95%+ launch and QA adherence across the portfolio; on-time activation sustained as a managed standard.
• Data Quality: Taxonomy compliance above 95%; discrepancy resolution within owned SLAs.
• Operational Excellence: SOPs adopted across the operating group with measurable workflow efficiency gains.
• Cross-Functional Partnership: Recognized as the accountable operations partner across media, analytics, and finance.
• Continuous Improvement: 3-5 workflow enhancements or automations delivered.

Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Pay Range
$828,000-$1,012,000 MXN
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
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We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]