Own legal department scalability and efficiency by managing intake, workflows, metrics, budgets, and technology. Optimize contract processes using Agiloft CLM and other automation/AI tools, build intake/prioritization systems, maintain contract repositories and playbooks, enable onboarding and training, and partner with General Counsel to measure ROI and drive continuous improvement.
As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal force multiplier, and robust integration capabilities as a data liberator, organizations around the world trust Agiloft’s certified implementers to deliver connected, intelligent, and autonomous solutions across the entire contract lifecycle.
Top analysts like Gartner, Forrester, and IDC agree, all showing Agiloft as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year. Ours is a growing, vibrant, successful company that is at the forefront of a market that is becoming a must-have for all organizations.
We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that “EX = CX”: when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day.
Agiloft seeks a collaborative, enthusiastic, organized, and professional individual to join our success-driven culture. If you are looking for an opportunity to flex your muscles in a high-energy environment where you own your career, we’d love to hear from you.
The Legal Operations Manager owns the scalability and efficiency of the Agiloft Legal Department, including its intake, workflows, technology, and operational strategy. You will optimize how the department delivers its work product and the metrics it reports to the business. You will own the data: identifying, collecting, and analyzing it to tell a clear story of the Legal Department’s value creation. Partnering closely with the General Counsel and the broader Legal Department, you will drive toward Legal and company goals while enabling the team and shaping the culture, incentives, and processes that help everyone do their best work. This individual contributor role reports to the General Counsel.
This role is for you if:
- You believe in increasing value for all parties to a deal with an open mind, creativity, and relationship-building skills;
- You like to work smarter, not harder, and make process and documentation improvements that empower people throughout the company;
- You have a passion for Legal Tech and Legal Ops; and
- You want to work cross-functionally and collaboratively at a fast-growing company.
Job Responsibilities
- Oversee day-to-day legal operations, ensuring the Legal Department is equipped to support the department’s goals and the company’s business objectives.
- Lead legal operations planning and delivery of key legal performance indicators.
- Serve as an internal champion and power user of Agiloft's CLM platform, helping showcase best practices while driving continuous optimization of internal contract processes (track contract status, deadlines, obligations, reviews, non-standard terms, etc.).
- Establish clear intake channels, request triage, prioritization, and approval processes;
- Collaborate with stakeholders to maintain our standard agreements, agreement playbooks, and internal documentation/training materials on our contract process.
- Enable the Legal team and champion its culture by building onboarding and training, aligning incentives and recognition with department goals, and fostering a collaborative, high-performing environment that helps the team do its best work.
- Partner with the General Counsel to manage legal department budgets and track return on investment for legal technology initiatives.
- Evaluate and implement AI-enabled legal technologies and workflow automation solutions to improve efficiency, consistency, and business responsiveness.
- Other duties as assigned
Required Qualifications
- Bachelor’s degree.
- At least 6 years of direct experience in legal operations or operational leadership roles in high-growth or technology-enabled environments.
- Demonstrated progression in scope and ownership within legal operations, including experience building systems and processes from the ground up.
- Experience developing business cases, managing budgets, and measuring return on investment for operational initiatives and technology deployments.
- Experience with a B2B company including SaaS (or XaaS) MSAs, PSAs, DPAs, NDAs, and other commercial agreements.
- Background in high velocity, ambiguous environments requiring structured experimentation and iteration.
- Experience maintaining or creating a contract repository and tracking contractual obligations.
- Excellent project and task management skills and time management skills, allowing you to manage multiple deals and tasks simultaneously.
- Strong analytical thinking and decision-making skills.
- Self-motivated and highly driven to produce results as a team member and individual contributor.
- Excellent interpersonal and communication skills.
Preferred Qualifications
Prior experience supporting CLM, procurement, legal, or workflow automation platforms is strongly preferred.
Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate. If you have a need that requires accommodation during the recruiting process, please let us know by contacting Director, Talent Acquisition, Brad Toothman at [email protected].
Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.
Applications will be reviewed as submitted. There will be no application deadline for this opportunity.
Similar Jobs
Artificial Intelligence • Software
Lead Legal Operations and Compliance: manage legal ops team, own legal tech stack (CLM, CPQ, Jira, DocuSign, Salesforce), handle intake/quote approvals, contract management, entity governance, insurance renewals, compliance programs, and cross-functional process improvements.
Top Skills:
AgiloftAPIsCheckboxClmCongaCpqDocusignJIRAMS OfficeSalesforce
Healthtech
Manage day-to-day operations of privacy and regulatory compliance programs including policy and documentation maintenance, regulatory monitoring, risk and gap assessments, training, vendor privacy frameworks, incident response, investigations, reporting, and metrics to ensure compliance with HIPAA, federal and state privacy laws, TCPA, FDA, and related regulations.
HR Tech • Software • Analytics • Automation
Build and run legal operations: implement contract lifecycle and document management systems, design intake/process workflows, support compliance (AML/KYC, sanctions, regulatory filings), manage corporate governance and entity administration, liaise with outside counsel, and help develop AI-enabled legal workflows alongside the General Counsel.
Top Skills:
Aml/Kyc SystemsBlockchainClaudeContract Lifecycle Management (Clm) SystemsDocument Management SystemsSanctions Screening ToolsSmart Contracts
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
