About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Manager of IT Security Engineering to join our team. This is a Remote within the United States (with a hybrid preference for San Jose, CA) role,reporting to the Director- Zscaler on Zscaler in the IT Infrastructure department. We are seeking a hands-on Manager of IT Security Engineering to lead the team responsible for securing our global enterprise using Zscaler’s own security products.
In this role, you will own delivery of our internal security stack, drive our Zscaler on Zscaler Customer Zero program by deploying products internally ahead of market release, and lead company-wide security initiatives. Remaining technically deep, you will roll up your sleeves alongside your engineers, serve as the internal subject matter expert on Zero Trust deployment architecture, policy design, and rollout strategy, and mentor a high-performing engineering team.
What you’ll do (Role Expectations)
- Lead, mentor, and grow a small team of IT Security Engineers, remaining actively technical by reviewing configurations, collaborating on troubleshooting, and directly driving deployment projects
- Drive Customer Zero initiatives, deploying our internal security platforms ahead of market release, coordinating direct feedback with product and engineering, and guiding internal adoption of new Zero Trust capabilities
- Manage company-wide, cross-functional security projects and system deployments from inception to execution, aligning with IT, networking, endpoint, and application groups to guarantee seamless integration
- Establish, deploy, and continuously monitor enterprise-grade IT security standards across networks, endpoints, applications, and cloud environments, including Zero Trust frameworks and proactive threat mitigation
- Contribute to Zero Trust design and implementation, managing policy optimization, access control, SSL decryption, segmentation, and secure connectivity while overseeing corporate IT security operations
Who You Are (Success Profile)
- You thrive in ambiguity, navigating dynamic environments with ease and seeing unstructured challenges as opportunities to build meaningful solutions.
- You act like an owner, bringing passion, integrity, and a strong bias for action to every project while balancing high-level strategy with hands-on execution.
- You are customer-obsessed, anchoring your decisions in solving real-world challenges and advocating for the needs of internal and external stakeholders.
- You are driven by innovation, leveraging deep curiosity and technical expertise to solve complex security problems in a scalable manner.
- You think at scale, connecting day-to-day security engineering with the broader organizational mission to build sustainable, long-term enterprise systems.
What We’re Looking for (Minimum Qualifications)
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
- 7+ years of experience in IT security engineering or a related field, including 2+ years of prior experience managing technical teams
- Experience with Zero Trust solutions and technologies, including identity verification, role-based access control, network segmentation, and posture checking
- Deep understanding of cloud architecture and cloud security challenges and solutions, along with strong fundamentals in operating systems (Windows, macOS, Linux), networking, access control, and authentication
- Track record of leading cross-functional initiatives and driving technology rollouts across a large organization
- Strong written and verbal communication skills, including the ability to translate technical work into customer- or executive-facing narratives, with U.S. citizenship required due to customer compliance requirements
What Will Make You Stand Out (Preferred Qualifications)
- Hands-on Zscaler experience with platforms such as Zscaler Internet Access, Zscaler Private Access, Zscaler Digital Experience, and Zero Trust Branch
- Experience with security appliances and applications, primarily hands-on configuration of SSL/TLS inspection, content filtering, firewall rules, DLP, vulnerability and threat detection, endpoint security, and access management
- Network troubleshooting experience, including familiarity with tools such as ping, traceroute, MTR, and network protocol analyzers like tcpdump and Wireshark
#LI-YC2 #LI-Remote
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Zscaler Boston, Massachusetts, USA Office
77 Sleeper St. , Boston, MA, United States, 02210
Similar Jobs at Zscaler
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
