Manager II Risk & Controls ERM and Strategic Risk Assessment

Category/Area of Expertise: Accounting/Finance
Job Requisition: 444063
Address: USA-PA-Carlisle-1149 Harrisburg Pike
Store Code: Risk & Controls (5139189)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose:
The Manager, Risk & Controls - ERM and Strategic Risk Assessment supports the development of Ahold Delhaize USA Enterprise Risk Management (ERM) framework and leads risk assessments and control design for large-scale strategic and operational projects. This role also ensures effective process controls and KPI reporting.
As part of the second line of defense, Risk & Controls (R&C) function partners with senior leadership to identify, assess, and mitigate key financial, operational, compliance, and strategic risks.
Key responsibilities:

• Lead risk assessments for major initiatives and transformation programs
  • Examples: risk profiles, heat maps, risk registers
• Design and implement internal controls to address project risks
  • Examples: control matrices, RACI charts, process flow documentation
• Enhance the ERM assessment approach, incorporating key risk indicators (KRIs)
  • Examples: KRI dashboards, trend analysis reports
• Collaborate with internal stakeholders to align risk and control activities
  • Examples: stakeholder engagement plans, control walkthrough summaries
• Monitor control effectiveness and recommend improvements
  • Examples: gap assessments, remediation plans, control testing results

Success in this role requires strong analytical skills, sound judgment, effective report writing, and the ability to deliver practical, business-aligned solutions.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days in our Carlisle, PA or Salisbury, NC office.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties & Responsibilities:

• Manage relationships with assigned corporate functions to support their ERM and risk management agendas
• Support line management in:
  • Facilitating global/regional policy changes into new or existing processes
  • Identifying risks, controls, and mitigating actions through workshops and ongoing engagement
  • Monitoring, supporting, and reporting on the design and operating effectiveness of internal controls, including resolution of control issues and findings
• Collaborate with Global and EU R&C teams to maintain and optimize the Ahold Delhaize control framework, including development of standards, guidance, and training for local Operating Companies
• Design and facilitate training sessions and workshops to enhance ERM processes and promote a strong risk management culture
• Provide coaching to brand and continental teams during the H1 and H2 ERM profile update and reporting cycles
• Consolidate brand ERM profiles to develop a comprehensive "bottom-up" view of company risks
• Coordinate sessions with ExCo members and senior leaders to capture strategic risk perspectives and build the "top-down" view of company risks
• Assess, propose, and support implementation of Key Risk Indicators (KRIs) for relevant risks
• Lead or support ad-hoc risk assessment and control design efforts for major initiatives, including transformation programs and regulatory-driven projects Examples: gap assessments, control matrices, risk registers, process flows
• Serve as a key point of contact for external auditors in support of audit and assurance activities related to internal controls
• Perform other duties as needed to support business objectives and uphold company values

Qualifications:

• Degree in Finance, Accounting, Business, or related field; Big 4 experience at Manager level or higher is a plus
• Minimum 6 years of experience in finance, risk management, or internal audit / controls-preferably within an international business environment
• Proven ability to lead risk assessments and design internal controls for complex, cross-functional projects
• Strong project management skills; able to manage multiple priorities in a fast-paced environment
• Experience developing and delivering training or workshops to diverse stakeholder groups
• Demonstrated ability to apply risk and control knowledge to large-scale initiatives and evolving business processes
• Excellent written and verbal communication skills in English, with the ability to produce clear, concise, and high-impact reports and presentations
• Strong public speaking and facilitation skills
• Strategic thinker with the ability to translate concepts into actionable plans
• Builds strong relationships across functions, cultures, and organizational levels
• Effective leadership and collaboration skills; able to coach, influence, and work within cross-functional teams
• Strong analytical and problem-solving skills; able to interpret data, identify trends, and propose solutions
• Familiarity with finance systems and reporting tools is a plus
• Skilled in planning and facilitating effective meetings and workshops
• Comfortable coordinating across global, multicultural teams to deliver results
• Confident in challenging the status quo, incorporating feedback, and driving continuous improvement
• High integrity and strong alignment with Ahold Delhaize values
• Strong time management and prioritization skills; works efficiently and independently

Preferred Qualifications:

• Experience with SAP or other enterprise resource planning (ERP) systems, particularly in finance, controls, or audit modules
• Proficiency in Power BI, Tableau, or similar data visualization tools for risk reporting and dashboard creation
• Familiarity with GRC platforms (e.g., SAP GRC, Archer, MetricStream) for risk and control documentation and monitoring
• Working knowledge of Microsoft Excel (advanced functions, pivot tables, macros) for risk analysis and control testing
• Experience using collaboration tools such as Microsoft Teams, SharePoint, and OneNote for cross-functional project coordination
• Exposure to workflow automation or process mapping tools (e.g., Visio, Signavio, Nintex) is a plus
• Comfort with data analytics tools (e.g., Alteryx, SQL, Python) for deeper risk insights and control testing automation is a bonus

#LI-RC1 #LI-HYBRID
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.