Manager, Global Multimedia Production & Content Studio

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.   

Role Overview: Reporting to the Vice President, Global Marketing - Lower Extremities, this role is responsible for establishing, operating, and continuously evolving Smith+Nephew's Global Content Studio while delivering best-in-class multimedia content that supports commercial, educational, and brand initiatives worldwide. This position will lead the design and implementation of an in-house production studio, oversee all aspects of video production, and serve as the organization's subject matter expert in multimedia storytelling, audiovisual technologies, and digital content creation. It will also develop and execute a global multimedia content strategy that supports surgeon education, customer engagement, product commercialization, and brand growth. The Manager, Global Multimedia Production & Content Studio will develop compelling content that communicates complex clinical and technical concepts for surgeon education, product marketing, executive communications, and digital engagement. This individual will capture content in diverse environments including bioskills laboratories, cadaver labs, operating rooms, surgeon education programs, and global medical congresses while ensuring professionalism, discretion, and compliance with applicable policies and regulations. The role requires an experienced producer capable of rapidly creating, editing, and delivering content optimized for multiple digital channels while partnering closely with Global Marketing, Medical Education, Sales, R&D, Medical Affairs, and external surgeon customers worldwide. They shall monitor and analyse content performance metrics, audience engagement data, and platform analytics to continuously improve content effectiveness and optimize return on content investments. Manager title reflects ownership of the Global Content Studio and associated programs; this role initially has no direct reports.

• Support global product launches
• Produce live educational broadcasts
• Increase digital engagement
• Maintain asset library governance
• Deliver projects on time and within budget
• Deliver strategic multimedia projects where success will be measured via a mix of turnaround time, cost savings, content reuse, reach, engagement, quality, and output volume
  Essential Functions
  Lead the Global Content Studio (25%)
  Design and build the in-house production studio; recommend and manage production equipment, audiovisual systems, lighting, camera technology, editing platforms, studio workflows, maintenance, and continuous improvement initiatives. Partner with Medical Education, surgeon faculty, and clinical teams to lead live and hybrid broadcast production for surgeon education programs, cadaver labs, bioskills events, and medical congresses, enabling global participation through secure streaming technologies and interactive learning platforms. Manage annual studio operating budgets, capital equipment investments, external production agencies, freelance resources, and technology vendors. Maintain cleanliness, cable management, and organization of the AV control room, recording studio, and technical storage areas, and maintain a complete inventory of AV/IT assets, accessories, and loan equipment.
  Lead end-to-end multimedia production (35%)
  Lead creative concept development, storytelling, scripting support, filming, lighting, audio capture, directing interviews, photography, editing, colour correction, motion graphics, captioning, and final content delivery. Produce content for product launches, surgeon education, executive communications, customer testimonials, digital campaigns, and internal communications. Develop platform-specific multimedia content optimized for LinkedIn, Instagram, YouTube, X, internal communications, websites, learning platforms, and future digital channels. Manage production schedules, asset libraries, post-production workflows, and collaborate with Global Marketing, Medical Education, Commercial teams, Design, and external agencies.
  Capture content in clinical and field environments (20%)
  Capture content in bioskills laboratories, cadaver labs, operating rooms, live surgical procedures, surgeon education events, and global congresses. Travel domestically and internationally to rapidly produce high-quality content while maintaining compliance with hospital protocols, customer privacy requirements, and company policies. Develop scalable content ecosystems that maximize the value of surgical footage, cadaver demonstrations, and educational assets through learning management systems, digital asset management platforms, Al-assisted tagging, and omnichannel distribution strategies.
  Vendor Coordination & Support (20%)
  Liaise with external vendors for AV system servicing, repairs, and maintenance; coordinate vendor visits and supervise access where needed; maintain logs of repairs, equipment issues, and service histories; and support communication between the Academy, global teams, and vendors for timely resolution of technical issues.
  Requirements
  Travel
  Up to 30% domestic and international travel.
  Education
  Bachelor's degree in Film Production, Digital Media, Communications, Multimedia Production, Broadcasting, or related field required, or equivalent professional experience.
  
  Licenses/Certifications
  FAA Part 107 Remote Pilot Certification (drone flight) and/or professional audiovisual certifications preferred.
  Physical
  Ability to lift and transport production equipment up to 40 pounds, work in surgical and laboratory environments, and travel internationally as required.
  Experience
  8+ years of professional multimedia production, digital media, or video production experience; proven experience producing high-quality commercial, educational, or branded multimedia content; experience filming in healthcare, medical device, life sciences, or similarly regulated industries preferred; experience filming and/or broadcasting in operating rooms, bioskills laboratories, cadaver labs, or other clinical environments preferred; demonstrated success producing rapid-turn event coverage and digital content for conferences and live events; advanced proficiency with Adobe Creative Cloud or equivalent professional editing software; experience managing concurrent productions under aggressive deadlines; and a portfolio or demo reel demonstrating excellence in storytelling, cinematography, editing, and digital content production. Experience connecting projectors/displays, microphone and audio troubleshooting, and meeting-room AV setups using Teams or Zoom is required. Preferred experience includes live-streaming and broadcast platforms, podcast production, virtual/hybrid events, VAM and DAM platforms, Al-assisted editing workflows, broadcast switching systems, and PTZ cameras.
  Competencies
  Exceptional visual storytelling and creative direction; strong cinematography, lighting, audio, photography, and post-production skills; deep understanding of digital content strategy and social platform optimization; ability to simplify complex clinical and technical concepts; strong interpersonal skills with surgeons, healthcare professionals, executives, and cross-functional teams; excellent project management, organization, time management, prioritization, communication, presentation, and collaboration skills; ability to work independently across competing priorities; innovative mindset; and basic troubleshooting of AV systems.
  Other
  May be required to be onsite earlier than standard hours on course days and occasionally support workshops or events outside standard business hours, including selected weekends. Knows and adheres to company quality policy and applicable procedures; reports product or process deviations; completes Quality and GMP training; immediately reports customer complaints or dissatisfaction regarding Smith+Nephew products; complies with all health, safety, privacy, compliance, and environmental policies; maintains adherence to hospital credentialing, operating room protocols, patient privacy regulations, and healthcare compliance standards; and completes required HSE, Compliance, Privacy, and Information Security training.

The anticipated base compensation range for this position is $$150,000-165,000 USD annually (or hourly) The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. In addition to base pay, we provide competitive bonus and benefits, which include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, parental leave, and generous PTO, paid company holidays annually and 8 hours of Volunteer time and a variety of wellness offerings such as EAP.

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.