Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard.
Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details.
RESPONSIBILITIES
Manage centralized contract intake, review, and lifecycle
Ensure compliant, on-schedule venue launches by proactively addressing regulatory needs and tracking all necessary business filings, permits, licenses, fleet, lease, and insurance requirements
Act as the primary compliance point for new openings and operations, identifying gaps and supporting timely filings and renewals
Manage a centralized repository of contracts and compliance documents, leading the implementation of tracking tools
Manage the day-to-day operations of insurance claims management - coordinating with brokers, adjusters, assigned counsel, and other stakeholders to defend Level99’s interests
Participate in projects to improve scalability and effectiveness
MUST-HAVE SKILLS
7+ years in contract management, regulatory compliance, or operations within a fast-paced, multi-unit environment (food, retail, hospitality)
Experience managing multi-state/jurisdiction regulatory requirements
Proven ability to create and manage systems/workflows from scratch
Strong organizational and detailed project management skills
Excellent communication and interpersonal skills; skilled in cross-functional collaboration
Tech-savvy; CLM/compliance software experience preferred; AI (Claude, Gemini, etc) expertise a plus
Independent, self-starting mindset with a "roll up your sleeves" attitude
OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE
Systems thinker; values structure and clarity but excels in entrepreneurial settings
Navigates ambiguity well, building scalable solutions
Internal stakeholder focus with a customer-service mindset
- Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
- Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
- Are just a little bit obsessive about getting the details right the first time
- Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"
Level99 Natick, Massachusetts, USA Office
1235 Worcester St., Natick, MA, United States, 01760
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