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Fidelity Investments

Manager, Advanced Data Analytics and Insights

Posted Yesterday
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In-Office
Boston, MA, USA
97K-185K Annually
Mid level
In-Office
Boston, MA, USA
97K-185K Annually
Mid level
Leads advanced data analytics and customer insights initiatives, analyzing structured and unstructured datasets, developing statistical insights, dashboards, reports, and data-driven recommendations for organizational leaders. The role partners with cross-functional teams to support strategic prioritization, improve customer experiences, and advance digital transformation. Responsibilities include querying big data platforms, communicating findings, and applying AI, generative AI, and automation to improve insight generation.
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Fidelity will not provide immigration sponsorship for this position.

Job Description:

The Role

As a Manager, Advanced Data Analytics in the Advanced Analytics and Customer Insights organization, you would have the opportunity to use data to drive strategic decisions and transform customer experiences. We are looking for an analytics professional to be a creative and collaborative team member, helping develop and lead data and hypothesis driven initiatives. Candidates must be able to leverage data to inform decisions, synthesize and clearly communicate insights, and apply a customer-first mindset with ownership, curiosity, and a commitment to continuous learning to deliver impactful results.


This role requires a dedicated, committed, and passionate individual who can:

  • Create and summarize large datasets in structured and unstructured data.
  • Collect and analyze data / develop insights and reporting capabilities to empower organizational leaders to make value-based prioritization decisions.
  • Create solutions leveraging deep statistical analysis to drive thought leadership across the Digital Transformation organization
  • Work across diverse skilled teams to find success for Fidelity and our customers.
  • Have a natural intellectual curiosity, initiative, and love for learning new skills and capabilities.

The Expertise and Skills You Bring

  • Bachelor’s degree required, Advanced Degree a plus.
  • 4 plus years of experience generating analytical insights to drive business actions.
  • Experience with a range of analytical tools and programming languages such as SQL, Python, R, etc.
  • Experience in designing and developing dashboards and reports by using Tableau or Power BI.
  • Experience using and querying big data technologies such as Snowflake, Athena, etc.
  • Experience leveraging AI, Generative AI, and automation tools to improve efficiency across insight generation process is a plus.

 

The Team

We are looking for analytics professional to be a creative and collaborative team member, helping develop and lead data and hypothesis driven initiatives. As an indispensable member of Advanced Analytics and Customer Insights, you'll be embedded in Fidelity’s Brokerage business unit and will work with an agile inter-disciplinary team with a diverse set of skills across analytics, engineering, data science, marketing, product development etc., to optimize and personalize the Fidelity experience.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

The base salary range for this position is $97,000-185,000 USD per year.  

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Certifications:

Category:Data Analytics and Insights
HQ

Fidelity Investments Boston, Massachusetts, USA Office

245 Summer St, Boston, MA, United States, 02210

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