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Ricoh Global Services

Mail Screener

Posted 5 Days Ago
Be an Early Applicant
In-Office
Boston, MA, USA
Entry level
In-Office
Boston, MA, USA
Entry level
Manage incoming/outgoing mail and shipments, operate copiers/scanners/postage equipment, fulfill scanning and document production tasks, respond to office service requests, set up conference rooms, maintain supplies and records, deliver materials, and support filing, shipping, and basic office services.
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Mailroom Screener

We are seeking a reliable and customer-focused Office Services & Mailroom Coordinator to support daily office operations. In this role, you will manage mail and shipping services, operate scanning and copy equipment, coordinate office support requests, and ensure office services run smoothly. This position works closely with employees and vendors to provide exceptional workplace support.

Please note: The office is shared with a friendly Explosives Detection Labrador, so candidates must be comfortable working around dogs.

Key Responsibilities

  • Process incoming and outgoing mail, packages, and shipments.
  • Operate and maintain copiers, scanners, postage equipment, and related office technology.
  • Perform scanning, document production, and basic fulfillment services.
  • Respond to office service requests and provide excellent customer support.
  • Set up conference rooms and assist with office events and furniture arrangements.
  • Monitor office supply inventory and restock as needed.
  • Maintain service logs and records.
  • Deliver completed projects and materials throughout the facility.
  • Support filing, document management, and records retention activities.
  • Assist with shipping, receiving, bindery, and other office services as needed.

Qualifications

  • High school diploma or equivalent.
  • Previous experience in office services, mailroom, print/copy, administrative support, or customer service preferred.
  • Proficiency with Microsoft Office and email systems.
  • Strong organizational, communication, and customer service skills.
  • Comfortable operating office equipment and learning new technologies.
  • Valid driver's license may be required.

Physical Requirements

  • Ability to stand, walk, bend, and lift up to 50 lbs.
  • Comfortable moving throughout the facility and between buildings when required.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

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