Jobs at Ricoh Global Services

Manage incoming/outgoing mail and shipments, operate copiers/scanners/postage equipment, fulfill scanning and document production tasks, respond to office service requests, set up conference rooms, maintain supplies and records, deliver materials, and support filing, shipping, and basic office services.

Operate and maintain high-volume copiers and finishing equipment, perform scanning, binding, shipping/receiving, mail distribution, and light facility support. Provide customer service, temporary reception coverage, recordkeeping, supply management, meter readings, and inter-building deliveries. Support meeting setups, occupant moves, and perform basic troubleshooting and equipment setup while maintaining safety and cleanliness.

Operate high-volume copiers, scanners and mail/finishing equipment; handle confidential legal documents; perform scanning, OCR, FTP transfers, file formatting, billing logs, supply inventory, and customer support for legal staff.

Manage daily operations of a small-to-medium site and a small team, oversee contracted services (print, courier, mail, hospitality), ensure SLAs and quality standards, coach and develop staff, maintain customer relationships, manage staffing and production labor, support reporting and business reviews, and resolve service/pricing issues with sales and leadership support.

Operate high-volume copiers, scanners and mail/finishing equipment in a legal office; handle confidential documents; perform scanning, OCR, FTP file transfers, binding, shipping/receiving, basic copier maintenance, inventory and billing logs; provide customer support and deliver completed work to designated locations.

Lead portfolio strategy and product lifecycle for B2B SaaS services: launch, position, price, and retire products. Provide SME guidance, market research, competitive analysis, sales enablement, roadmaps, forecasts, and cross-functional collaboration to drive revenue and product performance.

Lead document scanner portfolio strategy and GTM to drive revenue and gross profit. Coordinate cross-functional teams, manage product lifecycle, forecasting, competitive analysis, budgeting, and supplier considerations; represent the company at industry events and apply customer insights to optimize portfolio performance.

Drive business development and solution selling within assigned accounts by building relationships with decision-makers, uncovering opportunities, and presenting consultative Ricoh solutions. Manage multiple accounts, articulate financial and operational impact, and travel approximately 20% for customer engagements.

Join a talent community for managed services and office operations roles. Opportunities likely span managed services delivery, office administration, facilities coordination, vendor management, and general operational support.

Lead and close complex enterprise workflow, integration, and outsourcing sales. Build C-suite relationships, develop value propositions and capture strategies, manage multi-year pursuits, coordinate cross-functional teams, and deliver solutions that meet client business and IT requirements.

Sell Ricoh hardware, software, and services to federal accounts (DoD, VA, civilian). Develop consultative solutions, manage managed print strategy, close deals, coordinate post-sale implementation, track account activity, and meet revenue targets while growing market share.