Teams at Ricoh Global Services

Manages daily operations for a solo-person office services site, including mail, copy, scanning, courier, hospitality, imaging, and managed print services. Operates office and mail equipment, handles customer interactions, coordinates vendors and facilities, manages supplies and conference room resources, completes work orders and reports, monitors service levels, and supports financial and profitability goals.

Sells Ricoh’s hardware, software, and professional services portfolio to enterprise accounts within an assigned territory. Develops account strategies, wins new business, expands existing client relationships, presents proposals and demonstrations, negotiates solutions, manages sales records, and supports order, delivery, and implementation processes. The role requires daily customer-site visits and may involve overnight travel.

Operates high-volume printing, copying, sorting, and mailing equipment while providing customer service and reception support. Responsibilities include troubleshooting equipment, coordinating service calls, managing job requests, maintaining records and inventory, calculating service charges, setting up meeting rooms, performing light maintenance, and following safety protocols. The role supports timely service delivery and client satisfaction in a fast-paced on-site environment.