LPN - Centralized Scheduler Atrius Health

Requisition Number: 2379876
$5,000 Sign On Bonus for External Candidates
We offer excellent compensation, benefits within 30 days that include generous PTO, paid holidays, annual reviews, tuition reimbursement, along with opportunities for continued career progression!
Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.
As the Centralized Scheduler Licensed Practical Nurse (LPN), you provide clinical oversight to the Central Scheduling Team to ensure patients are scheduled appropriately and in alignment with organizational policies and procedures. You practice within the full scope of your licensure while supporting continuity, safety, and quality of care for patients and their families. You identify situations that require clinical judgment or decision making and appropriately escalate these concerns to leadership or the clinician. Through your guidance, you help foster a patient centered scheduling process that promotes efficiency, accuracy, and overall well being.
Position Details:

• Location: Remote
• Department: Hematology/Oncology/Infusion (Scheduling for Atrius Health)
• Schedule: Full time, 40HRS Weekly M-F Day Shift

Primary Responsibilities:

• Clinical Knowledge & Experience
  • Infusion therapies (e.g., biologics, IV hydration, specialty medications)
  • Pre infusion requirements such as labs, prior authorizations, and clinical screening
  • Experience in ambulatory care, specialty care, or infusion services is preferred
  • Ability to interpret clinical documentation to ensure appropriate scheduling and patient readiness
  • Maintains proficiencies in role specific procedures as defined in organizational LPN competencies
• Scheduling & Administrative Skills
  • Proficiency with electronic scheduling systems (Epic or similar platforms)
  • Ability to coordinate complex, multi step appointments (infusion chair time, nursing coverage, pre infusion labs)
  • Solid organizational skills with attention to accuracy and timing
  • Experience managing high volume scheduling workflows
• Communication & Customer Service
  • Excellent verbal and written communication skills
  • Ability to collaborate effectively with healthcare team
  • Professional, patient centered approach when interacting with patients and families
  • Communicates any pertinent information to the relevant members of the health care team verbally and/or through medical record. Maintains patient confidentiality
  • Under established protocols or under specific clinician direction, communicates with patients or family regarding specific test results or follow-up plans
• Critical Thinking & Problem Solving
  • Ability to identify scheduling conflicts, clinical concerns, or missing prerequisites
  • Sound judgment in escalating clinical questions to appropriate providers
  • Capacity to work independently while maintaining alignment with clinical protocols
  • Participates in organizational and departmental process improvement activities
  • Performs other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Graduate from a state-approved school of practical nursing
• Current, unrestricted license to practice as a practical nurse in the Commonwealth of Massachusetts
• American Heart Association Basic Life Support (BLS)
• Proven ability to use all electronic tools and applications relevant to the performance of the duties of the position, including but not limited to phone, keyboard, computer and computer applications

Preferred Qualifications:

• 3+ years of nursing experience
• Experience with an electronic medical records system
• Infusion and central scheduling experience (EPIC work que)
• Therapy Plan Knowledge

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.