LMS Analyst

Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference.

This is a Remote position available in the United States.

The LMS Analyst will manage and optimize the Bright Horizons Learning Management System (LMS), Cornerstone, ensuring seamless learning experiences across the organization. This role blends technical troubleshooting, strategic system planning, and frontline support, and plays a key role in enabling data- driven decisions and scalable learning solutions.

Responsibilities:

• Administer and configure the LMS, including user roles, permissions, course assignments, and system settings

• Upload, test, and manage eLearning content, instructor-led training, and blended learning programs

• Monitor system performance, troubleshoot technical issues, and coordinate with HRIS, IT and vendors for updates and enhancements

• Analyze LMS usage data to identify trends, measure effectiveness, and recommend improvements

• Create and maintain learning paths, certifications, and curricula aligned with organizational goals

• Provide technical support and resolve One Support tickets from learners, facilitators, and internal stakeholders

• Develop and maintain user guides, FAQs, and training materials to promote LMS adoption

• Generate and distribute reports on learning progress, completion rates, and compliance metrics

• Collaborate cross-functionally with Education and Development, Contact Center, and corporate functions to support learning initiatives and system integrations

Minimum Qualifications:

• 5 years managing and supporting LMS platforms

• Cornerstone professional experience

• High School Diploma

• At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position

Preferred Qualifications:

• Bachelor's Degree in Technology, Information Technology, or a related field

• Experience with Workday

• Strong analytical and troubleshooting skills with experience in SCORM, xAPI, and LMS–SIS integrations

• Advanced proficiency in Microsoft 365 (especially Excel)

• Experience with Techsmith suite of products

• Excellent communication, project management, and customer service skills with the ability to support diverse stakeholders

• Ability to leverage AI tools

Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We’re changing the world of work and family, and it starts with you. At Bright Horizons, you’re the difference.

Compensation:

The annual salary for this position is between $76,000 – $86,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Benefits:

Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical, dental, and vision insurance
• Paid vacation, sick, holiday, and parental bonding leave
• 401(k) retirement plan
• Long-term and short-term disability insurance
• Life insurance
• Money-saving discounts and financial planning tools
• Tuition assistance and education coaching
• Caregiving support and resources for the children and adults in your family
• Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness

Also, depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive up to: 9 paid holidays annually; 40 hours of sick time per year based on full-time schedule, and 80 hours of vacation time per year based on full-time schedule (vacation time may be used for sick leave purposes under any applicable state or local sick or safe time law).

Deadline to Apply:

This posting is anticipated to remain open until 8/31/2026.

Life at Bright Horizons:

At Bright Horizons, you’re more than your job title — you’re the difference. Whether you’re nurturing a child’s first steps or supporting the systems behind the scenes, your work creates real impact. We’re a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future — for yourself and for others.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.