Leadership Edge Content Manager, Associate

Job Description
Do you have strong project management skills and experience in e-Learning development? If so, this is the perfect role for you!
As a Content Manager on the Leadership Edge team, you will support the Content Management Team Manager in managing and prioritizing the creation of content and learning assets across the full suite of the Leadership Edge portfolio. You will work closely with the Customer Experience Team for eLearning design, manage video editing and design and ensure high-quality content through rigorous quality assurance (QA) and content review processes. Additionally, you will; manage records and documentation, engage with the Leadership Edge community and support branding initiatives. You as the ideal candidate will bring your expertise in content management and your ability to liaise with cross-functional teams to maintain and enhance the Leadership Edge content.
Job Responsibilities

• Collaborate with Leadership Edge teams to ensure high-quality program content.
• Manage Leadership Edge content updates, version control, and governance.
• Liaise with Customer Experience Team for eLearning design and calendar alignment.
• Own video portal process, including editing and design.
• Support branding and rebranding initiatives.
• Conduct content reviews for consistency and quality.
• Perform legal and compliance reviews for policy adherence.
• Contribute to QA process and governance.
• Manage Asset Tracker and Book of Work.
• Maintain portfolio hygiene and HCM admin for evergreen courses.
• Serve as SharePoint owner and print liaison for ILT materials

Required Qualifications, Capabilities, and Skills

• 5+ years of strong organizational and project management skills.
• Ability to liaise effectively with cross-functional teams, particularly in eLearning design.
• Strong QA and content review skills, with an eye for detail.
• Familiarity with legal and compliance review processes.
• Proficiency in managing digital content platforms, such as SharePoint.
• Excellent communication and collaboration skills.
• Experience in eLearning and microlearning development using tools like Storyline, Camtasia, and Adobe Premiere.
• Experience in video editing and design.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.