What you can expect
The ideal candidate is a visionary UX leader who can drive the long-term evolution of Zoom’s marketing web experience. As lead desginer, you will lead the most strategic, high-visibility design projects at Zoom, working alongside cross-functional senior leadership. This role requires an individual who can seamlessly switch between big-picture strategy and pixel-perfect execution. They must ensure every aspect of Zoom.com is designed with excellence, performance, and user centricity in mind.
About the Team
As Lead Web Designer, you will be part of a high-performing Online Business team dedicated to shaping Zoom’s presence across all digital touchpoints for prospects and customers. This team works cross-functionally with product, engineering, operations, analytics, marketing, localization, acquisition, and web teams to create seamless, engaging, and high-converting experiences. Collaboration and innovation are at the core of this group, driving best-in-class digital experiences and product-led growth.
Responsibilities
Team Collaboration
- Guide and mentor a small, high-performing team of 4 designers and program managers. Fostering a culture of creativity, innovation, and executional excellence.
- Provide clear creative direction, feedback, and support to help the team produce their best work.
- Champion a human-centered, data-informed approach to web design, advocating for best practices in UX, accessibility, and conversion optimization.
- Drive alignment within the team and across the organization, ensuring everyone is moving toward a unified, strategic vision for Zoom.com.
Design Strategy & Execution
- Define the end-to-end web UX strategy for Zoom.com and various sub-properties with leadership team. Ensuring the site is visually stunning, user- friendly, and business-impactful.
- Set and continuously refine the design vision, ensuring Zoom’s marketing website reflects the company’s brand, business objectives, and product evolution.
- Lead the most strategic, high-visibility web projects, setting the creative bar for the team and delivering industry-leading digital experiences.
- Ensure every detail—from high-level UX flows to pixel-perfect execution—meets the highest standards of quality and craft.
- Oversee the development and evolution of Zoom’s web design system, creating scalable, modular components that enhance consistency and efficiency.
Cross-Functional Collaboration & Influence
- Act as the voice and advocate for web UX within Zoom. Collaborating closely with stakeholders across Marketing, Product, Engineering, Content, and Executive Leadership.
- Translate complex business and product strategies into compelling, intuitive digital experiences.
- Partner with developers and content teams to ensure seamless implementation of designs, optimizing for performance, accessibility, and responsiveness.
- Balance stakeholder input with user needs and design best practices, making recommendations that elevate the user experience and business impact.
What we’re looking for
- Senior experience in UX, web design, or digital experience design, with a experience in a leadership or management role.
- World-class design skills, with a portfolio that demonstrates excellence in UI/UX, visual design, and digital storytelling.
- Expertise in Figma, Adobe Creative Suite, and modern web design tools.
- Excellent knowledge of HTML, CSS, and the design-to-development process, ensuring seamless execution of web experiences. (Optimizely experience is a plus)
- Deep understanding of web usability, conversion optimization, A/B testing, and accessibility (ADA compliance).
- Exceptional communication and storytelling skills, with the ability to clearly articulate design rationale to both executives and ICs.
- Highly collaborative and strategic mindset, with the ability to navigate cross-functional relationships and drive alignment.
- Relentless attention to detail—from defining high-level vision to ensuring every pixel is perfect.
- Experience in high-tech, SaaS, or enterprise marketing.
Salary Range or On Target Earnings:
Minimum:
$124,000.00
Maximum:
$271,200.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
04/17/25
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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