Lead Technical Product Manager - Remote

Requisition Number: 2355451
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Consumer Engineering team at Optum is on a mission to disrupt the healthcare industry, transforming UHG into an industry-leading Consumer brand. Our mission is to revolutionize healthcare for patients and providers by delivering cutting-edge, personalized and conversational digital solutions. We're Consumer Obsessed, ensuring they receive exceptional support throughout their healthcare journeys. Serving UnitedHealth Group's digital technology needs, the Consumer Engineering team impacts millions of lives through UnitedHealthcare & Optum.
As a Lead Technical Product Manager, you will lead complex, multi-team AI chatbot initiatives and define the long-term vision for LLM-powered conversational platforms. This role requires deep product judgment, strong technical depth, and cross-org influence.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:

• Product Ownership: Define and manage AI chatbot requirements, roadmap, and Lead large-scale GenAI initiatives across multiple teams
• Delivery & Development: Collaborate with ML teams on prompt engineering, RAG, and model evaluation, Write user stories and acceptance criteria in Rally; validate Aha! Requirements
• Project Management: Partner with program teams to maintain updated project plans and mitigate risks
• Backlog Management: Groom and prioritize features and technical improvements aligned with business goals. Help in Identifying and prioritize high impact chatbot use cases, Balance tradeoffs between model performance, cost, and scalability
• Quality: Drive chatbot quality improvements (accuracy, latency, containment)
• Responsible Use of AI: Collaborate with security and privacy teams on PII and compliance
• Leadership: Mentor and coach senior product managers, Influence senior stakeholders across engineering, legal, and business
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• 8+ years of product management experience
• 5+ years of experience with system design and technical fluency
• 1+ years of with experience leading AI driven products
• Demonstrated experience in enterprise environment supporting LLM systems, RAG, evaluation, and limitations
• Willingness to work CST or EST timezone

Preferred Qualifications:

• Healthcare Experience
• Proven track record of shipping products at enterprise scale
• Proven excellent communication and stakeholder management skills

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.