Lead Configuration & Integration Engineer

This role is responsible for enabling partnership success through deep, scalable, secure integrations between Wolters Kluwer products/data and external partner ecosystems. This role functions like a Technical Product Manager for Integrations: defining integration requirements, coordinating delivery across engineering/security/product, supporting partner developers, and ensuring integrations launch reliably and operate smoothly at scale.

This role is critical to Strategic Partnerships’ mandate to accelerate growth through partnerships and monetization of premium content and data via API‑based and AI‑enabled offerings.  Success in this role will be measured by integration quality, time‑to‑launch, partner satisfaction, and platform stability.

KEY RESPONSIBILITIES

1) Partner Integration Leadership (Onboarding → Launch → Run)

• Own end‑to‑end technical onboarding for partners, including APIs, data feeds, authentication, and system connectivity.

• Lead discovery and solution design with partner technical teams; translate partner needs into actionable internal requirements and implementation plans.

• Drive integration readiness: environments, test plans, go‑live checklists, and launch coordination.

2) Technical Product Management for the Integration Ecosystem

• Maintain an integration roadmap/backlog in collaboration with Product and Engineering; define scope, acceptance criteria, and release plans for partner‑facing technical capabilities (APIs, SDKs, connectors, webhooks, data schemas). (Recommended practice aligned to API/Integrations PM roles.)

• Organize monthly stakeholder reviews to manage the “ecosystem product plan” across Legal & Regulatory products, ensuring prioritization and cross‑functional alignment.

• Identify opportunities to standardize and evolve from one‑off integrations toward repeatable patterns, templates, and reusable components (an explicit goal in many integrations/platform roles).

3) Cross‑Functional Delivery & Governance

• Serve as the primary liaison between partner engineers and internal Engineering, Product, Security, Legal/Compliance, Data Operations, and Partnerships to ensure secure, compliant, scalable integrations.

• Coordinate architecture decisions and integration patterns (e.g., REST vs. event/webhook, sync vs. async, batch vs. streaming), aligned to platform constraints and security requirements. (Common in integration governance roles.)

• Define operating rhythms: technical design reviews, implementation checkpoints, pre‑launch readiness reviews, and post‑launch retrospectives.

4) Developer Experience, Documentation & Partner Enablement

• Define integration requirements and produce/oversee technical documentation: API references, field mappings, sample payloads, onboarding guides, and troubleshooting runbooks.

• Support partner developers through onboarding, sandbox/testing, and certification; ensure a smooth developer experience (DX) that increases adoption and reduces integration time.

• Partner enablement: coordinate training and ongoing technical relationship management to deepen integrations over time.

5) Issue Resolution, Reliability & Platform Stability

• Act as escalation point for partner integration issues; drive triage, root‑cause analysis, and timely resolution across internal teams and partners.

• Establish and monitor integration of health metrics and performance standards (e.g., uptime, latency, error rates) and drive continuous improvement. (Partner engineering/ops best practice.)

• Contribute to SLAs, support processes, and incident playbooks for partner‑dependent workflows.

6) Scalability & Optimization

• Identify opportunities to standardize/automate integration processes (templates, reference architectures, reusable connectors, CI/CD testing harnesses) to improve throughput and quality.

• Improve integration “time‑to‑launch” through repeatable onboarding, better documentation, and clearer technical requirements. (Common emphasis in partner integration roles.)

QUALIFICATIONS

Education

• Bachelor’s degree in computer science, Engineering, Information Systems, or related technical field.

• Legal tech product exposure preferred.

Experience

• 3+ years of experience in technical integrations, partner engineering, solutions engineering, or technical product management.

• Strong experience working with APIs, SaaS platforms, and data‑driven products.

• Experience with AI‑first software solutions is preferred (particularly where data and content are leveraged in partner ecosystems).

Technical Skills

• Fluency with REST APIs, authentication/authorization concepts, and integration patterns; ability to discuss tradeoffs with engineers and partners.

• Comfort with common data formats and exchange patterns (e.g., JSON; batch file feeds; event/webhook concepts). (Integration manager norms.)

• Familiarity with API lifecycle concepts: versioning, documentation, governance, analytics/monitoring.

Product & Program Skills

• Strong project/program management: milestones, dependencies, risks, and stakeholder communication.

• Ability to translate between business outcomes (partnership value) and engineering execution (technical scope and deliverables).

• Proven ability to manage multiple partner integrations concurrently.

Communication & Leadership

• Excellent written and verbal communication; comfortable in partner‑facing technical discussions and internal executive updates.

• Collaborative, organized, and capable of driving decisions in a matrixed environment.

Success Measures (First 6–12 Months)

• Reduce integration “time‑to‑launch” via standardized onboarding, documentation, and repeatable patterns.

• Improve integration quality and stability via monitoring, SLAs/operating standards, and structured escalation paths.

• Establish a transparent integration roadmap and monthly ecosystem planning cadence across L&R products.

• Deliver successful partner launches that measurably enable partnership outcomes (adoption, usage, revenue enablement).

Travel

• Up to 15–20%

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.