Key Account Director

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

Ideally our Key Account Director will be based in Europe either remote or from one of our business unit sites. In US, East Coast preferred.

The successful candidate will have:

Experience in semiconductor chip manufacturing and OEMs.

Reporting Relationships:

The 80 Account Director within MSS will report directly to the Vice President of Strategic Accounts for Semiconductor. The position may be either a team leader or an individual contributor.

Responsibilities:

The Account Director for global account is a highly skilled and experienced sales leader. The ideal candidate will be responsible for managing key accounts, building strategic relationships, and driving growth. This role requires a strategic thinker with excellent communication and relationship-building skills, as well as a deep understanding of our industry and market dynamics.

Key accountabilities and responsibilities for the Account Director, semiconductor serving the global accounts in lithography, include but are not limited to:

• Develop and maintain strong relationships with key accounts, acting as the primary point of contact.
• Understand the business needs and objectives of key accounts, and develop tailored strategies to meet those needs.
• Identify opportunities for growth within existing accounts and develop plans to capitalize on those opportunities.
• Collaborate with internal teams, including sales, marketing, product development, and customer support, to ensure the successful delivery of solutions to key accounts.
• Monitor account performance and provide regular updates to senior management.
• Negotiate contracts and agreements with key accounts, ensuring mutually beneficial terms.
• Conduct regular business reviews with key accounts to assess satisfaction and identify areas for improvement.
• Stay up-to-date with industry trends and market developments to inform account strategies.
• Represent the company at industry events, conferences, and trade shows.
• Develop and implement account plans to achieve revenue targets and business objectives.
• Provide leadership and mentorship to account managers and other team members.
• Develop and execute strategies to expand business within key accounts, including cross-selling and upselling opportunities.
• Identify and pursue new market opportunities to grow the business and increase market share.
• Work with the sales team to identify and acquire new key accounts, expanding the company's customer base.
• Develop accurate revenue forecasts and track performance against targets, making adjustments as needed to achieve growth objectives.
• Continuously seek ways to innovate and improve account management processes to drive business growth and enhance customer satisfaction.

What we will require from you :-

• Bachelor’s Degree in  Business, Marketing, or Engineering; MBA preferred.
• Significant experience in account management, sales, or a related field, with a focus on managing key accounts.
• Proven track record of building and maintaining strategic relationships with key accounts.
• Strong understanding of semiconductor industry trends and market dynamics.
• Excellent communication and interpersonal skills.
• Experience in semiconductor chip manufacturing and OEMs.
• In-depth application knowledge of lithography, metrology, and inspection as a strong plus.
• Strong negotiation and contract management skills.
• Ability to develop and execute strategic account plans.
• Results-oriented with a focus on achieving growth targets.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong analytical and problem-solving skills.
• Demonstrated experience in driving business growth and expanding market presence.
• Ability to develop and implement long-term strategies for business growth and market expansion.
• Strong sales skills with the ability to identify and capitalize on new business opportunities.
• Focus on understanding and meeting the needs of customers to drive satisfaction and loyalty.
• Ability to travel as needed to meet with customers, partners, and attend industry events.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants:  If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.