Supports the IT PMO by coordinating Business Systems initiatives, gathering requirements, documenting processes, tracking timelines, and liaising between stakeholders and technical teams. Maintains data quality and user accounts during employee onboarding and offboarding, identifies process gaps, supports automation improvements, tests software, prepares release and training documentation, and assists with IT administration and vendor management in an Agile environment.
DEPARTMENT OVERVIEW:
The Information Technology department provides strategic direction and day-to-day IT operational, software and emerging technology support for the Red Sox, Fenway Sports Management, the Red Sox Foundation, and FSG Real Estate. Responsibilities include support for corporate and ballpark infrastructure, systems architecture, networks, computer and auxiliary operations, desktop support, data and cyber security, and broadcast cabling and related infrastructure. Provides applications development and support for corporate systems, MLB Ballpark and fan engagement apps, and systems and data architecture.
POSITION OVERVIEW:
The Information Technology department is seeking a part-time IT Project Manager Assistant to support the Project Management Organization (PMO) and ensure the accuracy and consistency of our data across multiple Business systems. This role will assist in project management: gathering requirements, documenting processes, and coordinating with both stakeholders and developers in an Agile environment to help solve business problems and inefficiencies with technology. The role will also be responsible for IT onboarding and offboarding: creating and maintaining user accounts across downstream systems and identifying and resolving discrepancies.
The hourly rate for this position is $28.
RESPONSIBILITIES:
- Act as a liaison between business stakeholders and IT.
- Support the PMO in planning, tracking, and coordinating initiatives across Business Systems.
- Ensure clear understanding of requirements, timelines, and responsibilities across multiple stakeholders for projects.
- Partner with technical teams to create quality documentation for new products including release notes and training material.
- Ensure data quality and integrity of key IT systems and services, particularly as it pertains to the onboarding and offboarding of employee-related content.
- Create, modify, and deactivate user accounts across downstream systems as part of employee onboarding and offboarding.
- Assess existing employee onboarding/offboarding processes, identify gaps, and recommend improvements and opportunities for automation.
- Test internal and third-party software to identify defects and ensure high-quality deployments.
- Help oversee IT administrative functions and vendor management.
CHARACTERISTICS/QUALIFICATIONS:
- Self-starter who has good problem-solving skills and attention to detail.
- Ability to break a complex process down into concrete steps.
- Proven ability to prioritize work, effectively communicate risks, and meet deadlines.
- Experience with Agile practices such as scrum or kanban.
- Strong written, oral, and interpersonal communication skills.
- Ability to work independently and collaboratively with all levels of employees.
- Exposure to and comfort with third-party software and light application administration.
- Ability to work in a hybrid setting, collaborating with our small but fast-moving team both in-office and remotely.
- Ability to commit to working 34 hours a week.
- Hands-on coding experience using SQL/Python or tools such as Okta, Microsoft Active Directory and Entra is a plus.
At the Boston Red Sox we go beyond embracing diversity. We’re committed to living by our values, strengthening our community, and creating a workplace where people genuinely feel like they belong.
Too often, job seekers don’t apply to positions because they don’t meet every qualification. If you love this role and are great at what you do, we encourage you to apply. Your unique skills and experiences might just be what we’ve been looking for.
Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.
Boston Red Sox Boston, Massachusetts, USA Office
4 Jersey St, Boston, MA, United States, 02215
Similar Jobs
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Perform top-of-funnel business development to identify, qualify, and generate pipeline. Prospect enterprise and mid-market accounts through phone, email, and LinkedIn; meet daily activity targets; manage leads in Salesforce and Salesloft; collaborate with Account Executives and Marketing to create qualified opportunities; deliver consultative value propositions and territory expertise to support quarterly revenue goals.
Top Skills:
GongLinkedin Sales NavigatorSaaSSalesforceSalesloft
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Coordinates communications and event projects, drafts internal and executive communications, supports public relations programs, and assists with customer, industry, employee, and executive events. Maintains calendars, trackers, contact lists, and project systems while coordinating cross-functional teams, agencies, speakers, vendors, and executives. Captures outcomes and follow-up actions to improve future campaigns and events.
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
The Manager, Sales Architect leads the Sales Architect team, qualifying prospects, managing project handoffs, and designing solutions for technology sales.
Top Skills:
AccountingEnterprise SoftwareErpInformation Systems
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
