IT Project Coordinator

Essential Functions and Responsibilities

• Project Coordination: Work with IT Project Managers and assist in the planning and execution of IT projects, including software development, infrastructure upgrades, and system integrations. 

• Meeting Management: Schedule and facilitate and/or assist with project meetings, capture detailed meeting minutes, and distribute action items. 

• Documentation: Create, maintain, and update project documentation, including project charters, schedules, status reports, and process flows. 

• Task Tracking: Monitor project progress using project management tools (e.g., Azure DevOps, MS Project/Planner, Jira) and ensure team members are updating their task statuses. 

• Communication: Act as a liaison between the IT team and business stakeholders, ensuring clear communication of project updates, risks, and roadblocks. 

• Risk Management: Assist in identifying potential project risks and bottlenecks and help escalate them to senior leadership when necessary. 

• Quality Assurance: Support basic testing and QA efforts to ensure project deliverables meet the agreed-upon requirements. 

• Other Responsibilities: Perform additional duties as assigned 

Required Education, Experience, and Skills

• Education: Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field (or equivalent practical experience). 

• Experience: 1+ years of experience in an IT, project coordination, or administrative role. 

• Methodology Knowledge: Basic understanding of project management methodologies (Agile, Scrum, Waterfall) and the Software Development Life Cycle (SDLC). 

• Technical Literacy: Comfortable discussing technical concepts with software developers, system administrators, and non-technical stakeholders. Familiarity with Office 365 and Microsoft Office software applications, including Excel, Word, PowerPoint and Outlook. 

• Soft Skills: Exceptional organizational skills, strong written and verbal communication, a proactive problem-solving mindset, and an ability to manage multiple tasks, prioritize effectively, and meet deadlines. 

Preferred Education, Experience, and Skills

• Experience using project management software (e.g., Azure DevOps, MS Project/Planner, Jira, Smartsheet). 

• Entry-level certifications such as Certified associate in project management (CAPM), Certified ScrumMaster (CSM), or ITIL Foundations. 

• Familiarity with data analysis or basic reporting tools (e.g., Excel/Google Sheets pivot tables).