IT Business Operations Coordinator

Who We Are

Flagship Pioneering is a biotechnology company that invents and builds platform companies that change the world. We bring together the greatest scientific minds with entrepreneurial company builders and assemble the capital to allow them to take courageous leaps. Those big leaps in human health and sustainability exponentially accelerate scientific progress in areas ranging from cancer detection and treatment to nature-positive agriculture.  

What sets Flagship apart is our ability to advance biotechnology by uniting life science innovation, company creation, and capital investment under one roof in a way that is largely without precedent. Our scientific founders, entrepreneurial leaders, and professional capital managers are each aligned around an institutionalized process that enables us to innovate and transform for the benefit of people and planet.  

Many of the companies Flagship has founded have addressed humanity’s most urgent challenges: vaccinating billions of people against COVID-19, curing intractable diseases, improving human health, preempting illness, and feeding the world by improving the resiliency and sustainability of agriculture. 

Flagship has been recognized twice on FORTUNE’s “Change the World” list, an annual ranking of companies that have made a positive social and environmental impact through activities that are part of their core business strategies, and has been twice named to Fast Company’s annual list of the World’s Most Innovative Companies.

POSITION SUMMARY

We are seeking a detail-oriented and intellectually curious IT Business Operations Coordinator to join our IT department. This junior-level role is central to supporting the team's purchasing activities, managing vendor agreements, supporting administrative activities and helping coordinate key team events. The ideal candidate brings a proactive mindset, a passion for leveraging AI tools in their day-to-day work, and the drive to broaden skills to that of an IT operational partner.

PRIMARY RESPONSIBILITIES

Procurement & Purchasing (Coupa)

• Coordinate end-to-end purchasing activities within the Coupa platform, including requisitions, purchase orders, and invoice approvals
• Coordinate with internal stakeholders to gather purchasing requirements and ensure timely order fulfillment
• Interact with Flagship’s central administrative functions for vendor onboarding, catalog management, and supplier communication
• Identify opportunities to streamline and improve purchasing workflows using AI

Legal & Contract Tracking

• Track the lifecycle of IT vendor agreements, NDAs, MSAs, SOWs, and renewals in support of the Procurement function
• Leverage AI and FSPs CMS to manage renewals, reclaim unused licenses and ensure data integrity vis a vis contract status, expiration dates, and key terms
• Coordinate with legal and business stakeholders to facilitate timely review and execution of agreements
• Organize periodic business reviews with key vendor partners

AI-Enabled Operations

• Actively use AI tools to enhance productivity, draft communications, summarize documents, and improve processes
• Stay current on AI capabilities relevant to IT operations and propose new ways to incorporate them into daily workflows
• Help develop AI-assisted templates and automations for recurring administrative tasks

Team & Event Support

• Help build agendas for monthly IT team meetings and annual offsite events
• Coordinate logistics for team gatherings including scheduling, venue research, and material preparation
• Serve as a resourceful point of contact for IT department administrative needs

QUALIFICATIONS

Required

• Bachelor's degree or equivalent practical experience in Business, IT, Operations, or a related field
• Strong organizational skills with exceptional attention to detail
• Demonstrated ability to manage multiple priorities and follow through persistently to completion
• Proficiency with Microsoft Office and collaboration software platforms
• Clear and professional written and verbal communication skills

Preferred

• Familiarity with Coupa or other procure-to-pay platforms
• Exposure to contract management concepts or legal agreement workflows
• Hands-on experience using AI tools (e.g., Claude, ChatGPT, Copilot) in a professional setting
• Interest in IT functions including infrastructure, security, software licensing, or vendor management

WHAT WE'RE LOOKING FOR

Beyond the technical qualifications, we are looking for someone who embodies the following traits:

GROWTH OPPORTUNITIES

This role is intentionally designed to be a launching pad. As you grow, you'll have the opportunity to:

• Take on expanded ownership within the Coupa platform and broader IT sourcing activities
• Deepen your understanding of the business side across all IT functions — from infrastructure to security to software management
• Lead AI adoption initiatives within the IT department
• Role can serve as a path into a more senior role within other IT functions:  Enterprise Applications, Project and Portfolio Management, Service Desk, IT Security

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. 

We recognize that great candidates often bring unique strengths without fulfilling every qualification. If you have some of the experience listed above but not all, please apply anyway. We are dedicated to building diverse and inclusive teams and look forward to learning more about your background and interest in Flagship. 

Recruitment & Staffing Agencies: Flagship Pioneering and its affiliated Flagship Lab companies (collectively, “FSP”) do not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to FSP or its employees is strictly prohibited unless contacted directly by Flagship Pioneering’s internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of FSP, and FSP will not owe any referral or other fees with respect thereto. 

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The salary range for this role is $60,000 - $82,500. Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience. Flagship Pioneering currently offers healthcare coverage, annual incentive program, retirement benefits and a broad range of other benefits. Compensation and benefits information is based on Flagship Pioneering's good faith estimate as of the date of publication and may be modified in the future.