International Operations Manager

A World-Class Team

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

Here’s just some of what you can look forward to:

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan:  Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*

*Eligibility requirements vary by position.

Job Summary

Within BJ's global transportation-based logistics system, responsible for

(1) management of BJ's global C-TPAT (Customs Trade Partnership Against Terrorism) compliance

(2) management of BJ's yearly ISA (Importer Self-Assessment) with CBP (Customs Border Protection).

(3) Oversight of the development and maintaining of product pre-classification policies in conjunction with U.S. Customs mandates and assurance of the use of due diligence

(4) oversight of BJ's U.S. Customs affairs involving product duty-valuation and origin country verification

(5) oversight of government agency regulations requisite to customs clearance, including the Food & Drug Administration, Fish and Wildlife Administration, Federal Communications Commission, Environmental Protection Agency, Department of Agriculture, USDA and Department of Transportation along with all document controls and record retention

(6) providing leadership and guidance on Customs educational programs and awareness training to ensure corporate wide understanding of government regulations to promote optimum compliance

(7) Management of BJ’s duty mitigation program

(8) Reconciliation of monthly CBP ACH duty payment

(9) Provide functional guidance to B2B Team and assist with export compliance and logistic services as required

(10) Support Director of International Transportation with Ocean Freight Logistics, Freight Forwarder management

(11) Will have 1 Direct Reports and several Indirect Reports

Key Roles & Responsibilities: 

30% - Manage and coordinate all U.S. government regulatory import mandates, in concert with brokers, buyers, suppliers, and legal counsel, to ensure compliance within the vital areas of product classification, duty-valuation, and origin country verification. Including record retention, ACH reconciliation

30% - Manage and coordinate the duty mitigation programs (mDDP & First Sale), including the vetting of appropriate vendors and products

15% - Facilitate oversight of BJ's import audits (ISA) and external regulatory agency requirements, along with ensuring record retention and document controls meet all standards all international activities. Management of C-TPAT program among global transportation partners, foreign suppliers, BJ's team members and U.S Customs to ensure corporate certification goals are achieved and maintained.                        

10% - Provide leadership and guidance on Customs and other Government Agencies (OGA) educational programs to promote optimum government compliance. Monitor renewal of Bond insurance certificates, Customs broker power of attorney, and OGA licenses

15% - Manage the export compliance in conjunction with and support of B2B initiatives

Education:

Minimum Education - College Degree, Business

Preferred Education - Masters / Compliance

Experience:

Minimum - 3-5 years International Compliance in a retail or manufacturing environment

Preferred - 5-10 years in retail environment handling Customs as well as OGA

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $115,000.00 - $146,000.00

We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.