Handles high-volume insurance receivables, resolving unpaid, denied, and underpaid claims. Communicates with stakeholders, processes claims accurately and efficiently, and supports healthcare revenue cycle operations. The role is hybrid, requiring in-office work one half-day per week.
Find your calling at Mercy!Insurance Services Representative I is responsible for collection and resolution of outstanding insurance receivables including but not limited to unpaid, denied and underpaid claims. Insurance service representatives must communicate effectively, while accurately and efficiently handling high claim volume. Performs duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards.Position Details:Mercy Springfield1235 E Cherokee St.Springfield, MO 65804Insurance Services RepresentativeHybrid, Full-Time (Will need to come into office 1/2 day per week)
Required Qualifications
Education: HS Degree or Equivalent
Required Licensure: N/A
Required Experience: N/A
Preferred Experience: Prior EPIC Resolute Hospital Billing or Ambulatory experience. Prior Revenue Cycle and/or Healthcare billing or insurance experience
Required Certification/Registration: N/A
Required Other Skills and Knowledge: Computer and keyboarding skills
Preferred Skills and Knowledge: Basic Microsoft Excel and Word knowledge. Communication and customer service skills
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handles inbound calls and warm leads to consult customers on insurance needs, recommend appropriate Property & Casualty products and coverage, and convert prospects into policyholders. The role includes paid licensing and training, customer relationship building, sales closing, and representing the Liberty Mutual brand. Employees work remotely on a fixed weekday and weekend schedule, requiring a professional home workspace and reliable high-speed wired internet.
Top Skills:
PcWired High-Speed Internet
Fintech • Real Estate • Sales • Financial Services
Guide clients through mortgage applications, underwriting requirements, loan selection, and closing. Evaluate financial documents and eligibility, advise on home purchases and refinancing, build referral relationships, generate leads, maintain a book of business, and represent Rocket Mortgage in community and business development activities.
Fintech • Real Estate • Sales • Financial Services
Originates mortgage loans by guiding clients from application through closing, analyzing financial documents, recommending suitable loan products, and ensuring qualification. Builds referral relationships with real estate and financial professionals, develops a book of business, generates leads, promotes Rocket Mortgage, educates clients, and represents the brand in community functions. Requires mortgage origination experience, state and federal licensing, and a proven referral-generation record.
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
