Lead end-to-end delivery of EMR integrations and upgrades: develop project plans, coordinate Sales/Engineering/Product/Customer Success, ensure HL7 and technical standards, manage client communications, run training and go-live readiness, and transition customers to post-implementation support.
About the Job:
The Program Specialist, EMR Implementations is responsible for the end-to-end delivery of new electronic medical record (EMR) integrations and EMR upgrades for Foundation Medicine customers. This role owns planning, execution, and go live readiness for new integrations, partnering closely with customers and internal sales and technical teams to ensure integrations and their associated upgrades are delivered on time, on scope, and aligned with clinical and operational requirements.
This role is implementation focused and transfers customers to Customer Success following successful go live.
Key Responsibilities:
- Own end-to-end project management for new EMR integrations, from kickoff through go live
- Develop and maintain detailed project plans, timelines, and milestones for assigned implementations
- Coordinate cross functional execution with Sales, Engineering, Product, and Customer Success teams
- Manage client communication throughout the implementation lifecycle, including status updates, risk tracking, and issue resolution
- Ensure integration configurations meet customer requirements, technical standards (HL7, compendium management), and regulatory considerations
- Identify project risks and dependencies early and drive mitigation plans
- Facilitate customer enablement and training related to new EMR functionality prior to go live
- Co-lead go live readiness activities and confirm successful transition to postimplementation support
- Partner with Customer Success teams to conduct post-implementation reviews to capture lessons learned and improvement opportunities
Qualifications:
Basic Qualifications:
- Bachelor’s degree or equivalent experience
- 2–3 years of experience in project management or implementation roles
Preferred Qualifications:
- Familiarity with major healthcare EMRs (e.g., Epic, Cerner, OncoEMR)
- Experience coordinating technical or health care data data integrations
- Strong organizational, communication, and stakeholder‑management skills
- Understanding of HIPAA and importance of privacy of patient data
- Commitment to FMI values: Integrity, Courage, and Passion
The expected salary range for this position based on the primary location of Remote is $85,360 - $106,700 per year. The salary range is commensurate with Foundation Medicine’s compensation practice and considers factors including, but not limited to, education, training, experience, external market conditions, criticality of role, and internal equity. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for Foundation Medicine's benefits.
#LI-Remote
Foundation Medicine, Inc. (FMI) is a global, patient-focused precision medicine company delivering high-quality, transformative diagnostic solutions in cancer and other diseases.
Foundation Medicine is proud to be an Equal Opportunity and Affirmative Action employer and considers all qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Further, qualified applicants will not be discriminated against on the basis of disability or protected veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also FMI's EEO Statement and EEO is the Law and Supplement. If you have a disability or special need that requires accommodation, please let us know by completing this form. (EOE/AAP Employer)
Foundation Medicine Boston, Massachusetts, USA Office
Boston, MA, United States
Foundation Medicine Cambridge, Massachusetts, USA Office
150 Second Street, Cambridge, MA, United States, 02141
Similar Jobs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead product marketing for ServiceNow Sales CRM: own messaging, launches, sales enablement, competitive intelligence, and cross-functional GTM execution to drive field adoption, pipeline, and win rates.
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Own end-to-end strategy, planning, execution, and reporting for Motive's flagship user conference and internal events. Lead agency and vendor partners, manage budgets, contracts, run-of-show, and onsite operations. Partner cross-functionally with marketing, sales, product, finance, legal, and people teams. Support executive prep, drive attendee experience improvements, and deliver post-event insights tied to pipeline and engagement.
Insurance • Financial Services
Guide aspiring insurance agents through state licensing by managing a large pipeline, communicating requirements, maintaining MS Access records, making inbound/outbound calls, and updating supervisors and agency partners on progress and changes.
Top Skills:
ExcelMs AccessMS Office
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
