Imaging Library Clerk

Requisition Number: 2335095
This position is Onsite. Our office is located at 5 Neponset Street, Worcester, MA.
Reliant Medical Group, part of the Optum family of businesses, is seeking a Imaging Library Clerk to join our team in Worcester, MA. Optum is a clinician-led care organization that is changing the way clinicians work and live.
As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.
At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.
This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:30 am - 4:00 pm OR 8:00 am - 4:30 pm. It may be necessary, given the business need, to work occasional overtime.
We offer 2 - 3 weeks of paid on-the-job training. The hours of the training will be aligned with your schedule.
Primary Responsibilities:

• Answering phones from various facilities, patients, Real Radiology that may be requesting prior studies and reports
• Uploading received images and reports from outside facilities
• Sending requests for prior imaging for comparison
• Completing requests from legal offices, Requests may require burning discs with requested studies up to and including several Mammography modalities such as CT, MRI, and X-Ray
• Ability to learn One Pacs, Nuance, and Fuiji systems to receive and send tasks

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• High School Diploma / GED OR equivalent experience
• Must be 18 years of age OR older
• 1+ years of experience with analyzing and solving customer problems
• Experience with using Microsoft Word, Microsoft Excel, and Microsoft Outlook (Ability to create, edit, copy, send, and save documents, spreadsheets, and correspondence)
• Ability to work any of our full time, 8-hour shift schedules during our normal business hours of 7:30 am - 4:00 pm OR 8:00 am - 4:30 pm from Monday - Friday. It may be necessary, given the business need, to work occasional overtime.

Soft Skills:

• Ability to remain focused and productive each day though tasks may be repetitive

Physical and Work Environment:

• Service center environment with moderate noise level due to Representatives talking, computers, printers, floor activity
• Organizational skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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