Cape & Coast Bank Logo

Cape & Coast Bank

Human Resources Coordinator

Posted Yesterday
Be an Early Applicant
In-Office
Hyannis, Barnstable Town, MA
60K-67K
Junior
In-Office
Hyannis, Barnstable Town, MA
60K-67K
Junior
Support HR operations across the employee lifecycle: administer HRIS and payroll, assist recruitment and onboarding, manage benefits and leave administration, support LMS and training logistics, maintain compliance reporting, manage HR vendor invoices and records, and promote employee engagement and wellness programs.
The summary above was generated by AI

Description

HUMAN RESOURCES COORDINATOR


The Human Resources Coordinator is a key member of our HR team, supporting an exceptional employee experience from recruitment through the employment lifecycle. This role combines people, technology, data, and HR operations and is ideal for a curious, tech-savvy self-starter who enjoys solving problems, learning new things, and finding better ways to get things done.

The successful candidate is forward-thinking, organized, thorough, and resourceful, with the ability to work independently while partnering effectively across the organization. This person takes ownership, asks thoughtful questions, pays attention to the details, and looks for opportunities to improve processes and the employee experience. If this sounds like you and you’re ready to make a meaningful impact on an HR team, we’d love to hear from you! 

ESSENTIAL RESPONSIBILITIES

  • Provides timely and knowledgeable guidance to employees regarding employment-related programs, policies, and procedures, escalating complex or sensitive matters appropriately.
  • Serves as HRIS administrator, maintaining system configuration, user access, workflows, and data integrity across modules and other HR platforms; proactively identifies discrepancies, troubleshoots issues, processes updates, and implements corrections to ensure employee data remains accurate and complete.
  • Provides day-to-day technical support and guidance to employees and managers using HR systems; generates, analyzes, and interprets HR reports to support HR and Bank-wide decision-making. 
  • Prepares, processes, and submits biweekly and unscheduled payrolls in coordination with the HR team, ensuring timecard data and employee changes are accurate and complete.
  • Completes post-payroll reporting and reconciliations, researching and resolving discrepancies as needed.
  • Supports the recruitment process from posting through interview coordination, helping create a positive and responsive candidate experience.
  • Owns the administrative components of pre-boarding and onboarding, ensuring new hire requirements, documentation, systems access, and other onboarding activities are completed accurately and on time.
  • Serves as a responsive point of contact for pre-boarding and onboarding questions.
  • Participates in new hire orientation and onboarding activities.
  • Serves as backup administrator for learning management system (LMS) and coursework.
  • Coordinates scheduling and logistics for internal training programs.
  • Supports the administration of employee benefits including enrollments, changes, terminations, and annual open enrollment process. 
  • Assists with leave administration; maintains knowledge of applicable state and federal leave requirements and the integration of available benefit programs.
  • Administers and promotes the Bank’s wellness program, including challenges, webinars, discounts, and carrier reimbursements.
  • Analyzes wellness participation data and metrics to monitor engagement and progress toward annual goals.
  • Partners with the HR team to coordinate and deliver the annual internship program.
  • Supports employee engagement, recognition initiatives, employee events, and other employee experience programs.
  • Publishes HR-related communications and resources on the Bank’s intranet.
  • Manages HR vendor administration, including monthly invoices, account reconciliations, vendor management activities and user access reporting.
  • Maintains required federal and state employment postings and HR records.
  • Prepares and files required regulatory reports, including EEO-1 and VETS-4212.
  • Supports HR audits by gathering, validating, and organizing requested information.
  • Files workers’ compensation claims and related audits.
  • Completes employment verification requests.
  • Identifies opportunities for efficiencies through automation, self-service tools, system workflows, reporting, and improved documentation while ensuring accuracy, confidentiality, compliance, and a positive employee experience.
  • Performs all responsibilities in accordance with applicable laws, regulations, Bank policies, and established internal controls.

This job description outlines the primary responsibilities of the position. Responsibilities may evolve over time, and additional duties may be assigned based on business needs.

  

Our history of success and commitment to exceptional customer service starts with our employees and we are seeking candidates who share our vision of excellence and distinction. In addition to working with our engaged and exceptional team members, the successful candidate will be provided with competitive salary and outstanding benefits that include health dental and vision insurance, generous 401(k) match and tuition reimbursement. 

 
The pay range provided reflects the established budget for this position and represents what the Bank reasonably expects to pay at the time of posting. The final offer will depend on various factors, including relevant experience, skill set, qualifications, and other job-related considerations.

Member FDIC. Member DIF. Equal Opportunity Employer.

Requirements

COMPETENCIES

Communication & Service – Communicates clearly and professionally and provides responsive, thoughtful service to employees and colleagues.

Attention to Detail – Demonstrates accuracy and thoroughness when managing large amounts of data to ensure information is complete, accurate and timely. 

Technology & Problem Solving – Ability to learn multiple systems and use technology, data, and AI to solve problems and improve processes.

Ownership & Initiative – Takes responsibility, works independently, anticipates needs, and follows through.

Organization – Effectively manages competing and shifting priorities and multiple projects to meet deadlines.

Integrity & Judgment – Maintains strict confidentiality with discretion and demonstrates sound judgment and professionalism.

Cultivates Inclusion – Treats others with respect and contributes to a welcoming and inclusive workplace.

QUALIFICATIONS

Education and/or Experience

  • Bachelor’s degree in human resources or related field preferred; or associate’s degree with relevant experience.
  • 1-3 years of human resources experience in an administrative or coordinator role preferred.
  • Experience with integrated HR systems and maintaining employee data, workflows, reporting and system accuracy; previous experience with Paylocity preferred.
  • Working knowledge of HR operations, best practices, employment laws, and compliance requirements.
  • Proficient in Microsoft Office applications, including advanced Excel capabilities, and familiar with AI-enabled workplace tools.

Physical Requirements

Ability to lift and carry up to 25 pounds on an occasional basis.

Similar Jobs

Yesterday
Hybrid
Newton, MA, USA
50K-65K Annually
Entry level
50K-65K Annually
Entry level
Artificial Intelligence • Information Technology • Business Intelligence
Provide administrative and operational HR support across the employee lifecycle: maintain HRIS and records, coordinate recruitment and onboarding, manage HR inbox, assist with promotions/transfers/offboarding, support stakeholders, ensure compliance, and help improve HR processes.
Top Skills: HrisMicrosoft Office Suite
Yesterday
Easy Apply
Hybrid
Boston, MA, USA
Easy Apply
15-15 Hourly
Internship
15-15 Hourly
Internship
Automotive • Mobile • Software • Transportation • Travel
Support recruiting by updating and preparing job descriptions for upload to Paycom, coordinate with the Field Manager to ensure accuracy, and remove salary bands and location details.
Top Skills: Paycom
2 Days Ago
Hybrid
Boston, MA, USA
54K-63K Annually
Junior
54K-63K Annually
Junior
Other
Provide administrative and operational HR support including recruitment, onboarding and offboarding, benefits and leave administration, employee recordkeeping, HR systems maintenance, employee communications, event coordination, and compliance with employment laws and policies.
Top Skills: Applicant Tracking Systems (Ats)Microsoft Suite (Microsoft Office)Performance Management ToolsTraining Platforms

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account