HRIS Analyst

A World-Class Team

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

Here’s just some of what you can look forward to:

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan:  Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*

*Eligibility requirements vary by position.

The HRIS Analyst plays a key role in supporting the administration of Workday HCM for a large retail organization. This role focuses on maintaining data accuracy, managing routine system tasks, and providing user support in a tier 2 capacity to ensure Workday operates smoothly and efficiently across the company. The analyst collaborates with HR, Payroll, IT, and field teams to resolve issues and deliver high-quality service. The HRIS analyst will test ongoing change requests to promote operational efficiencies and assist with project work as assigned.

Major Tasks, Responsibilities, and Key Accountabilities

User Support & Training

• Serve as Tier 2 support for Workday inquiries from employees, field leaders, and internal departments.
• Partner with HR (Compensation, Benefits, Recruiting, Talent, Learning), Payroll, IT, and field teams to resolve issues via ServiceNow.
• Research and troubleshoot issues and own the timeliness of resolutions, document solutions and provide end-users with direction on resolving day-to-day issues, and escalate complex problems as needed.
• Conduct ongoing analysis of ticket trends to reduce the number logged.
• Maintain and update knowledge-based articles (job aids, policies) and share resources with end-users.
• Document ongoing team processes and cross train as needed

Workday System Administration

• Manage foundational Workday data, including positions, locations, establishments, and supervisory organizations.
• Monitor Workday administrator inbox and ensure timely completion of tasks.
• Support the HCM workstream with ongoing review of help text, configuration, and basic business process maintenance.
• Conducts user testing of Workday change requests including executing test plans, communicating testing timelines, coordinating tasks among departments, gathering appropriate evidence, creating documentation prior to implementation, and ensuring a successful rollout.

Data Management: Accuracy & Governance

• Perform routine audits and correct data inconsistencies.
• Audit security assignments and assign approved security roles as needed.
• Process mass data updates using EIBs (e.g., new club setup). Import or data enter mass changes for various business initiatives.
• Ensure compliance with HR data standards and security requirements.

Reporting

• Deliver accurate scheduled reports to support business needs.
• Will assist with the development and distribution of custom reports.

Additional Duties

• Support special projects, stretch assignments, and other duties as assigned.

Qualifications

• Bachelor’s degree in Human Resources, Business, Information Systems, or related field (or equivalent experience).
• 1-2 years HRIS, analysis, or troubleshooting experience; retail experience a plus.
• Excellent written and verbal communication skills for clear and professional interactions.
• Proven ability to research and resolve issues, with strong problem-solving skills.
• Demonstrated experience with troubleshooting and process improvement.
• Customer-service mindset when supporting employees and internal teams.
• Solid understanding of Human Resources processes and proficiency with Workday HCM functionality.
• Experience with reporting tools and ability to create and maintain custom reports in Workday.
• High attention to detail to ensure quality in all tasks and a commitment to data accuracy.
• Strong organization skills with the ability to manage multiple priorities, work independently, and thrive in a fast-paced retail environment.
• Proficiency with Microsoft Office applications and other data management tools.
• Ability to handle confidential information responsibly and maintain compliance with data security standards.

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.