At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Klaviyo is looking for an HR Business Partner to join our People team! You will be a pivotal part of our G&A HRBP team, aligning HR strategies with business goals to drive success. You will be a trusted advisor, advocate, and strategic partner to our Finance, Legal, People, Marketing and Executive Business Partner teams, working with people leaders to align the HR strategy to business objectives, enhance team performance, support employee development, and plan strategic HR initiatives. If you are naturally curious, biased for action, and thrive in a dynamic environment, we encourage you to apply!
How You’ll Make a Difference:
- Collaborate with assigned people leaders to identify and address organizational needs related to performance development, employee engagement and retention, and diversity and inclusion.
- Forge cross-functional relationships and feedback loops with the People team Centers of Excellence, such as Talent Acquisition, Learning & Talent Development, Equity, Diversity & Inclusion, Total Rewards, and People Ops and Compliance to design and deploy programs and initiatives such as leader and compliance training, bi-annual reviews, engagement surveys, annual compensation planning, etc.
- Serve as a liaison between the business and critical cross-functional teams, such as FP&A, Strategy and Operations, and Compensation, on headcount, budget, variable compensation, OKRs, etc.
- Coach and mentor people leaders on HR best practices, conflict resolution, and development - specifically supporting front-line leaders with rigorous performance and promotion processes.
- Provide counsel and guidance on employee relations (ER) situations, partnering with the lead HRBP for G&A, ER/Investigations Lead, and/or Employment Counsel as needed.
- Advocate for the needs and development of our Finance, Legal and People team Klaviyos, providing guidance and ensuring a positive employee experience throughout the entire employee lifecycle.
- Play a key role in the recruitment and onboarding processes of people leaders, ensuring a seamless and meaningful experience for new hires/people leader promotions.
- Analyze People metrics to drive data-driven decisions and proactively address HR-related challenges.
- Act as a steward for Klaviyo’s values and leadership expectations by leading initiatives and operating in a manner to foster a culture of transparency, empathy, and innovation.
- Perform other related duties as necessary and assigned.
- Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
Who You Are:
- 2-3 years of experience as an HR Generalist or HR Operations, preferably at fast-paced growth companies in the technology sector
- Solid foundation of HR core principles, US employment laws, and best practices with a growth mindset
- Experience in working with a diverse group of stakeholders and managing complex relationships - knowing when and how to vary your approach based on role-level expectations, level of experience, personality type, etc.
- An appetite for ingraining yourself within the business both proactively and regularly to be informed and provide insight
- Ability to easily gain and build trust by operating with the utmost integrity and from a place of understanding
- Proven ability to challenge norms, think innovatively, and adapt quickly to change
- Ability to work independently, take initiative, and drive results via impeccable organizational and accountability skillsExperience using data for narrative building in order to influence decision making
- Demonstrated passion for strong cross-functional collaboration to build and solve holistically and at-scale
- You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Top Skills
Klaviyo Boston, Massachusetts, USA Office
We're in the heart of the Financial district with easy access to public transportation and a short walk from South Station. We also have hubs in Denver, London and Sydney.
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