People Operations Specialist at Klaviyo

| Greater Boston Area
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Why You Should Join the People Ops Team 

We have an incredible team at Klaviyo - collaborative, capable, diverse, fun - and we won’t settle for less. We’re looking for a passionate, experienced People Operations Specialist, someone to join us on our mission to enable Klaviyos to thrive, someone who aspires to contribute to a uniquely special culture, to make the company the place where the best-of-the-best come, the place for talented and driven individuals to learn and grow. 

At Klaviyo, people genuinely come first, and because of that, being a part of our People Operations team is very different than at other companies. We have the support of the entire company as we strive to build a pillar company and are dedicated to showing the world you will be great when you put people first and foremost. We try to ensure that people’s experiences are awesome and that they find themselves continually challenged, continually developing, and continually appreciated for their whole selves. We aspire to have many of our employees go on to build the truly special companies of the world in the long-term.

Our People Operations Specialist will be a resource for all Klaviyos at different stages of their careers. You will be the go-to for benefits, immigration support, employee relations, and more. You will help usher in all of our new Klaviyos while working cross-functionally with business leaders to support their teams. As our company grows, we’re looking for a team that can not only execute on our People Operations strategy, but people that can contribute and iterate on it as well.

If you want the opportunity to have a high impact quickly and leverage your HR expertise and be a key driver in a company and team that is scaling rapidly and globally, check us out. It’s rare to find this combination - a team that genuinely cares deeply moves quickly strives to enable its people, all the while creating bigger and bigger opportunities for everyone. Oh yeah, and one more thing, we have an absolute blast together!

How You Will Make a Difference

  • Be an advocate for Klaviyos all across the organization; your customers are our employees
  • Manage and support our benefits and help Klaviyos to understand the best plan for them
  • Own HRIS documentation to ensure data integrity and work with various HR tools
  • Help onboard all new Klaviyos
  • Facilitate immigration fillings in partnership with immigration and legal services
  • Document all HR processes and make recommendations on process/program improvement

Who You Are

  • Have 3+ years in the HR/People Ops space
  • Must be process-oriented, have strong project management experience, and be organized
  • Have a high EQ and the ability to work with internal stakeholders across all departments and our external partners
  • Comfortable with HRIS and softwares in the HR space (Workday experience is a plus, but not required)
  • A strong writer and communicator

Get to know Klaviyo

Klaviyo is the world’s leading owned marketing platform known for accelerating revenue for online businesses using the channels they own like email, web, and mobile. Enabling companies to leverage these owned marketing channels, Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. And unlike other marketing platforms, Klaviyo doesn’t force companies to compromise between advanced functionality or ease of use - so companies of all sizes are able to maximize their sales quickly. That’s why over 30,000+ innovative companies like Unilever, Custom Ink and Eventbrite sell more with Klaviyo.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases

Location

We're in the heart of the Financial district with easy access to public transportation and a short walk from South Station.
A Glimpse Into Klaviyo's Fast-Paced Culture: "We Like the Adventure. We Love the Thrill."
Watch

An Insider's view of Klaviyo

What’s the vibe like in the office?

The simplest way I would describe the Klaviyo office is "energy". From the minute you start your day there's an excitement that everyone is working toward the common goal of helping businesses grow. It's a pretty amazing thing to be a part of and you can really feel it.

Jon

Director of Community Management

How do you collaborate with other teams in the company?

One of the great things about working at Klaviyo is that I get to work with amazing people from across the organization. While working in Finance isn’t intuitively a role that involves a lot of collaboration - Klaviyo’s finance team has regular interactions and team syncs with Sales Ops, Customer Support and the People Team!

Tai

Staff Accountant

What are Klaviyo Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
We have a diversity and Inclusion committee that sponsors monthly company-wide activities to educate and enrich our employees.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Klaviyo employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Disability insurance that covers 60% of annual salary.
Dental Benefits
Our dental plan covers : 100% for preventative care., 80% for basic restorative, 50% for major restorative.
Vision Benefits
Our vision benefits plan covers 100% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary up to 300k.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Klaviyo's 401k plan offers stocks, bonds and international index funds to choose from.
401(K) Matching
Company Equity
Klaviyo offers equity packages to full time employees.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave.
Flexible Work Schedule
Klaviyo provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Klaviyo offers unlimited time off.
Paid Holidays
Paid Sick Days
Klaviyo offers unlimited time off.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Klaviyo offers Tax preferred transit and parking plans for employees.
Company Outings
Klaviyo Hosts bi-annual company parties and milestone celebrations when targets are reached ! ( usually once a year)
Game Room
Klaviyo offers ping-pong tables, and a number of different gaming consoles for employee use.
Stocked Kitchen
Klaviyo offers a WELL STOCKED FREE kitchen with snacks and drinks for all employees.
Some Meals Provided
Klaviyo often surprises employees with free breakfast or meals and Free lunch on Wednesdays for all!
Happy Hours
Happy hours are hosted Once per week on Fridays!
Parking
There is a parking garage in the building.
Fitness Subsidies
Klaviyo offers 3 months of subsidised gym membership.
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $3000 for continuing education.
Lunch and learns
Klaviyo hosts weekly Lunch and Learns.
Promote from within
Continuing Education stipend
We offer $3000 annualy for continuing education.
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