The Opportunity

Are you inspired by future forward thinking, possibilities and innovation? Can you bring curiosity and creativity to the task of creating new and engaging ways to help people learn? Do you recognize the importance of addressing the human factors in successful change management? Do you like a fast-paced, challenging environment that will require agility in employing a variety of skills as a thought leader, learning consultant, content developer, change management practitioner, and facilitator? Are you a strategic thinker? Do you have a passion for embedding learning in all aspects of the work we do? If this sounds like you, read on!

The successful candidate for this position will join a strong team of learning and talent professionals. You'll use both strategic thinking and performance consultation to understand performance gaps and recommend appropriate interventions. Solutions can take the form of facilitated sessions, classroom or online courses, and/or a variety of self-directed experiences. You'll support the Change Management practice by providing training and consultation on the ADKAR methodology.

The Team

The team brings diverse perspectives and experiences, and we are expected to bring both internal and external best practices to the table. We produce unique experiences by synthesizing concepts from areas such as learning, design, visual arts, digital communication, and music to implement creative and engaging content. Areas of focus within our team are virtual and online content development, content curation, facilitation, and change management. While each team member has responsibility for particular areas of expertise, we work collaboratively and cross-train frequently. We welcome feedback and share it freely. Leadership flows between different members of the team, based on the task at hand. We truly like each other and try to have fun with all that we do.

The Impact:

Employ Accountability, Agility, Business Acumen, Courage, and Resilience competencies as you:

• Bring thought leadership, innovation and strategic thinking to your work as you consult with Human Resources Business Partners and Talent Leads to identify development needs within their respective business units

• Utilize instructional design techniques and adult learning theory to create (or procure) instructional content using a variety of media such as instructor-led, facilitated, web-based, virtual, or self-directed content

• Effectively project manage learning initiatives with high quality outcomes, ensuring the involvement of appropriate partners and completion on time and budget

• Support the Change Management practice through trainer certification in the Prosci ADKAR model and conducting training programs, providing change management support to selected projects, and partnering in the leadership of the Community of Practice

• Build and maintain collaborative and effective working relationships with Human Resources team members, managers and vendor partners.

• Leverage data analytics to support decisions and prioritize work

The Minimum Qualifications

• A minimum of 5 years in a training, instructional design, and/or content development role, or similar, with a proven record of accomplishment in delivering effective and innovative learning solutions

• Proficiency with learning tools (i.e. Articulate 360 or Camtasia)

• A true team player who is interested in building on the ideas of others, supporting the team, and having fun

• Strong analytical and problem-solving skills

• Proven and effective presentation /facilitation skills

• Strong consultative abilities coupled with demonstrated influencing and negotiation skills

• Driven to plan and exceed goals and project milestones proactively, without compromising work quality

• Maintain a big picture perspective and engage the right people within the broader community of stakeholders in activities as appropriate 

• Pursue new, creative or unconventional approaches to problem solving

• Maintain external visibility to development and trends in the Talent and L&D fields; engage in external networks and access external expertise where necessary to be able to provide support and advice to the Talent and Learning teams, the broader HR community and the business groups

The Ideal Qualifications

• Bachelor's Degree or certification in adult education, online learning, design, or related areas

• Experience with LMS and LXP platforms (Workday Learn and Degreed preferred)

• Change management certification or experience using the Prosci ADKAR model

• Visual Design and/or communication experience

• Instructor certification for any of the following: Myers-Briggs Type Indicator, True Colors, Crucial Conversations, Influencer, or Emergenetics

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Talent team

• Focused one-on-one meetings with your manager

• Access to mentorship opportunities

• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, Veteran and disability-focused Business Resource Groups

• Access to learning content on Degreed and other informational platforms

• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

About MassMutual

We've been around since 1851. During our history, we've helped millions of people find financial freedom, offer financial protection, and plan for the future.

Today, we continue to develop meaningful relationships with our customers by building their trust, being knowledge problem solvers and always prioritizing their needs. MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure – it's our way of life.  

MassMutual was recognized as an Ethisphere 2020 World's Most Ethical Company, a Top Place to Work in 2020 according to The Boston Globe and named among America's Best Employers for Diversity according to Forbes 2020.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status

Salary Range: $91,300.00--$120,200.00

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MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.