People Experience Specialist

Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.

Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.

We are seeking a People Experience Specialist to join our growing organization. This role supports the People & Culture team by embodying our culture and providing our team members with a world-class employee lifecycle experience. This person will performing essential administrative tasks, maintaining precise records, and actively assisting in various employee life-cycle activities.   

The People Experience Specialist plays a critical role in the delivery of our people programs including top-notch rewards and recognition programs; streamlined access to health, welfare, and HR systems; and first-rate customer service. Successful candidates have experience managing employee on-boarding and off-boarding, planning major events, supporting the administration of benefits, working with online HRIS programs and payroll systems, and adhering to and implementing federal, provincial or state, and local laws. 

The People Experience Specialist plays a critical role in enhancing employee engagement, fostering a positive and inclusive workplace, and ensuring compliance with organizational policies and processes. This role requires excellent organizational skills, a keen eye for detail, the ability to maintain confidentiality, and an approachable, compassionate demeanor.  

If you're passionate about supporting employees and helping create a vibrant work environment, we'd love to hear from you! 

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Role and Responsibilities

• Maintain and update employee records in the company’s HRIS and other systems 
• Prepare and distribute documents such as employment contracts, onboarding materials, and benefits information 
• Manage People & Culture-related correspondence, including emails, letters, and memos 
• Draft, track, and maintain employment verifications, bonus documentation, salary updates, and retention statements 
• Perform reporting and data analysis using Microsoft Excel 
• Coordinate onboarding processes by preparing new hire materials, facilitating orientation sessions, updating the HRIS, and collaborating with Operations and Accounting teams to ensure proper payroll, systems, and tools setup  
• Manage offboarding activities, including conducting exit interviews, ensuring the return of company property, and coordinating with IT and Operations to deactivate access and tools upon departure 
• Assist with internal transfers and promotions by updating relevant systems and documentation 
• Respond to employee inquiries regarding policies, procedures, and benefits 
• Assist in organizing employee engagement activities and events 
• Support the resolution of basic to mid-level employee issues, escalating highly complexor sensitive matters to People Experience Leadership (Directors or Executive Vice President) 
• Support People Experience Leaderships through the performance management process 
• Ensure compliance with local labor laws and company policies 
• Prepare reports and documentation for audits and inspections 
• Maintain accurate records of employee training and certifications 

Preferred Qualifications

• 1-3 years of administrative or HR experience with increasing responsibility in a professional environment  
• Experience with high volume onboarding/offboarding  
• Bilingual English/Spanish preferred  
• Familiarity with digital marketing, creative agency, or professional services firm experience preferred 
• Proven ability to learnnew technology/tools quickly and proficiently, or familiarity with HRIS systems preferred; experience with Namely is a plus  
• Skilled in Office 365 (Outlook, Word, Excel, PowerPoint), with advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and data visualization techniques 
• Experience with Google Workspace, Teams, and Slack; Jira/Confluence and DocuSign a plus 
• Able to communicate, influence, and listen to the internal stakeholders 
• Superior time management skills; a demonstrated capacity successfully managing multiple projects in a dynamic environment   
• A strong attention to detail and accuracy; exceptional organizational and project management skills  
• Ability to effectively manage individual projects and assignments, or contribute to groups as a part of larger initiatives.  
• Solution-oriented, strong problem-solving skills, and a positive, constructive attitude; ability to think creatively and collaborate effectively  
• Flexible and readily adaptable to changing circumstances; willingness to wear “multiple hats” and jump into projects as needed 
• Excellent verbal and written communication skills  
• Interest in employment law and HR best practices a plus 

We invite you to stay connected with us by subscribing to our monthly job openings alert here.

Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.

Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous community.

Bounteous is willing to sponsor eligible candidates for employment visas.

For employment opportunities based in Canada:

Bounteous is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to Bounteous. We welcome applications from all qualified candidates. 

**Must be legally eligible to work in Canada. 

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