Digital Product Manager – Personalization & Analytics Platform

Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.

Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.

Data-driven digital product leader to manage our analytics and personalization platform portfolio. This role is responsible for driving the strategy, development, and performance of data-enabling technologies that power personalized, omnichannel guest experiences. The ideal candidate brings deep expertise in digital measurement strategy, analytics platform ownership (e.g., Google Analytics, Mixpanel), and cross-functional collaboration to turn data into actionable insights across web, mobile, and in-store touchpoints. This position plays a critical role in aligning product decisions with business intelligence and customer engagement goals.

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Key Responsibilities:

• Lead the strategy, development, and continuous improvement of a portfolio of products supporting marketing technology, loyalty, personalization, and data platforms.
• Drive product initiatives that support cross-functional activation of personalized guest experiences across a variety of channels including mobile app, web, in-store kiosks, email, SMS, and digital fuel pump screens.
• Serve as primary owner and point of contact for web and product analytics platforms (e.g., Adobe Target, Google Analytics, Mixpanel), partnering closely with BI and Advanced Analytics teams to support measurement planning, reporting requirements, and implementation documentation (BRDs, SDRs).
• Define and manage product KPIs, ensuring they are mapped directly to Pilot's strategic growth and customer engagement objectives. Develop and maintain product roadmaps in alignment with business priorities.
• Collaborate with stakeholders across Marketing, Technology, Loyalty, Data Science, and Operations to deliver scalable, personalized experiences and enhance the digital guest journey.

Qualifications:

• Strong understanding of customer data platforms, digital analytics, A/B testing, and marketing automation technologies
• Hands-on experience managing analytics tools such as Adobe Target, Google Analytics and Mixpanel, with an understanding of tracking strategies and reporting workflows
• Proven ability to influence without authority and manage multiple initiatives across cross-functional teams
• Excellent communication and stakeholder management skills
• Experience in retail, convenience, or other guest-centric, omnichannel environments

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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.

Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous community.

Bounteous is willing to sponsor eligible candidates for employment visas.

For employment opportunities based in Canada:

Bounteous is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to Bounteous. We welcome applications from all qualified candidates. 

**Must be legally eligible to work in Canada. 

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