HR Coordinator

**This role will be based at our Norwood, MA location and requires an onsite presence five days per week**

📌Fluency in both written and spoken English and Portuguese is required.

💰 Pay Range: $53,000.00 - $67,000.00 annually (based on experience and qualifications)

Schedule: 1–2 days per week will require coverage from 12:00 p.m. to 8:00 p.m., while the remaining days will follow a schedule of 9:30 a.m. to 5:30 p.m. or 10:00 a.m. to 6:00 p.m.

The Human Resources Coordinator supports a broad range of HR functions and serves as a key point of contact for employees. This role requires a highly organized, detail-oriented individual who can manage multiple priorities in a fast-paced environment while maintaining accuracy, confidentiality, and strong follow-through.

Fluency in Portuguese is required to effectively support employees throughout our production facility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as a first point of contact for employees, responding to questions and directing employees to appropriate HR resources as needed.
• Work with employees and internal partners to provide timely and accurate HR support.
• Process new hires, employee changes, and terminations accurately and timely.
• Support the administration health and welfare plans, including enrollments, terminations, change reporting, and claims resolution.
• Support the administration FMLA, Massachusetts Paid Family and Medical Leave (PFML), and other applicable leaves of absence.
• Prepare and maintain employee records in compliance with applicable legal and company requirements.
• Process employee changes through payroll to support accurate recordkeeping and proper deductions and assist with administration of the attendance policy.
• Support the performance evaluation program.
• Assist with the development and implementation of HR policies and procedures.
• Assist with internal HR audits and compliance activities.
• Support employee relations, recruitment, engagement, and retention efforts as needed.
• Partner with the HR team to identify and implement solutions that support a positive and productive work environment.
• Provide day-to-day administrative support to the HR team, including data entry, filing, scheduling meetings, and coordinating shipments.
• Create, maintain, and analyze HR reports, spreadsheets, trackers, and dashboards using Microsoft Excel to support workforce metrics, audits, and reporting needs.
• Coordinate and facilitate employee focus groups to gather feedback and support employee engagement initiatives.
• Develop, coordinate, and deliver HR-related training and presentations in both English and Portuguese.
• Manage multiple priorities and deadlines in a fast-paced environment while maintaining strong attention to detail and accuracy.
• Respond effectively to frequent employee inquiries and interruptions while ensuring priority HR tasks are completed accurately and timely.
• Assist with other duties, projects, and special events as assigned.

EDUCATION AND/OR EXPERIENCE

• Minimum of an Associate's Degree in Human Resources or a related field required; Bachelor's Degree preferred.
• Previous Human Resources experience preferred but not required.
• Fluency in written and spoken English and Portuguese required; conversational Spanish is a plus.
• Strong Microsoft Excel skills required, including the ability to create and maintain spreadsheets, organize and analyze data, and work with commonly used formulas and functions.
• Strong Microsoft Office skills required.
• Familiarity with ADP Workforce Now preferred.
• Strong attention to detail and commitment to accuracy when working with employee information, payroll-related data, benefits, and HR records.
• Demonstrated ability to organize and prioritize multiple responsibilities in a fast-paced environment with frequent interruptions.
• Strong interpersonal and communication skills with the ability to professionally interact with employees at all levels.
• Ability to maintain confidentiality and exercise appropriate discretion when handling sensitive employee information.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

• Ability to sit and/or stand for prolonged periods while working at a desk and computer.
• Ability to enter the production facility while wearing company-provided PPE.
• Ability to lift up to 15 pounds.
• The office environment typically has a moderate noise level.
• The position is employee-facing and may experience frequent interruptions throughout the workday due to employee questions, requests, and changing HR priorities.