The Hospital Liaison will engage with hospital case managers to facilitate patient discharges by delivering medical equipment, educating on insurance and documentation, and maintaining accurate setup records.
Job Summary & ResponsibilitiesPreferred Qualifications
Offering $15.50 - $23.00 per hour.
The Liaison will interact daily with hospital case managers at each facility assigned to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge. The Liaison will provide education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge.
Job Responsibilities:
- Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that day
- Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment need
- Communicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipment
- Understand and communicate coverage criteria to case managers and patients as applicable
- Complete setup paperwork daily for all equipment delivered
- Assist with getting CMNs and chart notes as requested by center daily required for billin
- Excellent communication skills, comfortable interacting with patients, physicians, and hospital staff on a daily basis
- Gain knowledge of basic Medicare coverage guidelines and documentation requirements including CMNs, responsible for gathering this information for reimbursement
- Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Write routine reports and correspondence
- Speak effectively before groups of customers or employees
- Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Compute rate, ratio, and percent
- Draw and interpret bar graphs
- Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Deal with problems involving several concrete variables in standardized situations
Education and Experience:
- High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
Physical Demands:
The employee must occasionally lift and/or move up to 100 pounds.
Top Skills
Dme
Documentation Requirements
Insurance Criteria
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Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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