Hardware QA Manager (onsite)

About Johnson Controls

At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable, and sustainable. Our global team creates innovative, integrated solutions making the people, facilities, and assets safe with our industry-leading security solutions. We are passionate about improving the way the world lives, works, and plays.

About Security Access Control Business

When Fortune 500 corporations, government customers, or any other enterprise applications concerned with critical security issues need a reliable solution in their day-to-day operations, often, they turn to Johnson Controls and its security and event management technologies currently installed in thousands of facilities worldwide. Johnson Controls has built a solid reputation in the security industry as an innovator of security and event management technologies. With its continuous investment in R&D, and the ability to leverage innovative technologies, Johnson Controls has reached technological excellence.

What you will do

The Hardware QA Manager is an exciting opportunity to be part of development of the next generation of AI-driven security solutions! Your role will have a large impact being part of a growing QA team. Technology you test and support will be used to protect people, facilities, and assets, at scale around the world. We are investing heavily for growth of our QA team and looking for change agents with big bold ideas and a highly collaborative working style. This role is onsite based in Westford, MA. Candidates must be commuting distance to the Westford, MA, facility, or able/willing to relocate.

The Hardware QA Manager will be responsible for a core division of the QA organization. The team consists of automation engineers, test engineers, and architects that plan and execute a quality strategy to meet requirements for CCURE 9000 hardware. The QA Manager will work with development counterparts, product management, and senior leadership to set plans, schedules, and allocate resources. This is a technical hands-on leadership role that will guide a team in all aspects of quality assurance. Including environmental testing, system troubleshooting, test coverage analysis, and signing off on hardware releases.

How you will do it

The Hardware QA Manager will be part of an established QA test team responsible for various software, hardware, and firmware projects. The team will use various black and white box testing techniques to identify defects and assist in finding root cause; with the goal of validating product quality standards are met prior to release. We operate under Agile principles, and the QA Manager would often be part of multiple scrum teams providing consulting services and ensuring best practices. You will be successful in this role by achieving the following:

• Setting priorities across the entire team

• Automate test cases using UFT

• Collaborating with development management, architects, and level 3 support engineers

• Mentoring team members and building career paths

• Create and execute test plans based on requirements

• Communicate status across the organization

• Setting expectations, identifying bottlenecks, and tracking progress

• Building schedules while adjusting to meet deadlines

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What we look for

Required

• 7+ years of related hardware and software test experience, with at least 2 years in a Lead and/or Manager role

• Understanding of basic networking: DNS, DHCP, subnets, and gateways

• Basic understanding of electronics and electrical wiring

• Ability to wire basic hardware components

• Experience with reading wiring diagrams

• Experience with multimeters and signal analytic tools

• Experience with SQL queries for searching databases

• Experience with Zephyr Scale or other test management systems

Preferred

• Windows and Linux operating systems

• Automated testing with QTP/UTF, C++

• Experience with access control or video surveillance systems

• SQL and database operation knowledge

• Wireshark knowledge for performance monitoring

• Experience with video analytics and video systems

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.