Hardware Engineer

Join the Acacia Module Configuration team, supporting the accurate and timely release of optical module configurations. The team works across Engineering, Manufacturing, Operations, and Sales Applications Engineering to maintain configuration documentation and process engineering changes throughout the product lifecycle. This role works on a team that ensures configuration records, production documents, and related data remain accurate, consistent, and ready to support manufacturing operations.

As a Module Configuration Engineer, you will review and cross-check module configuration documents, spreadsheets, and system records to ensure accuracy, completeness, and consistency. You will identify and resolve any missing, conflicting, duplicated, or incorrectly formatted configuration information. Your responsibilities include processing and tracking engineering change orders using internal websites, SharePoint, and process-automation tools. Coordination with contract manufacturers, engineers, and Sales Applications Engineering is essential to obtain required information and ensure engineering changes are completed on schedule. This position maintains configuration records and supporting technical documentation in accordance with established processes and quality standards. Supporting production ramps by prioritizing time-sensitive configuration updates and responding to manufacturing-related requests is also part of your role. Additionally, you will assist with the creation, review, and maintenance of product label templates and related configuration-controlled content. Providing first- and second-level support for configuration issues affecting the production environment is expected. Finally, you will help improve configuration-management workflows by identifying repetitive tasks, process gaps, and opportunities for automation.

●      Bachelor’s degree in Engineering, Information Systems, Computer Science, or a related field, or equivalent practical experience.

●      3+ years of experience in configuration management, technical documentation, engineering operations, manufacturing support, or a related role.

●      Applied experience with Microsoft Excel, including formulas, lookup functions, pivot tables, data validation, and macros.

●      Experience reviewing technical documents and structured data for accuracy and consistency.

●      Strong attention to detail, organizational skills, and written and verbal communication skills.

●      Experience supporting hardware or software configuration processes.

●      Experience processing engineering change orders or working in a formal change-control environment.

●      Experience supporting manufacturing operations, production ramps, or contract manufacturers.

●      Familiarity with hardware or software testing.

●      Software development proficiency in Python.

●      Experience with source control systems such as Git.

●      Experience with label-design software, Adobe Photoshop, or similar tools.

●      Working knowledge of relational databases and the ability to write basic SQL queries.

●      Experience providing first- or second-level support in a production environment.

●      Experience with workflow automation, data-validation tools, or process-improvement initiatives.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.